Valentine BILGER
Fremantle,WA
Summary
Dynamic and dedicated hospitality professional with international experience in France and Canada. Recognized for exceptional customer service, efficiency, and reliability in fast-paced environments. RSA certified and based in Western Australia, I bring a strong work ethic and positive energy to enhance the guest experience on Rottnest Island.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Restaurant Le Trésor
05.2025 - 09.2025
- Assisted customers with menu selections and provided recommendations based on preferences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed orders accurately using point-of-sale systems for seamless transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Central Reservation Sales Agent
Big White Ski Resort
11.2024 - 04.2025
- Assisted guests with inquiries regarding accommodations, activities, and policies.
- Provided exceptional customer service to enhance guest experiences at resort.
Server
Seasons In The Park
03.2024 - 09.2024
- Provided exceptional customer service to enhance dining experience in a 400 seats restaurant.
- Managed multiple tables simultaneously, demonstrating strong time management skills.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Server / Bartender
Le Mezz
06.2023 - 01.2024
- Provided service during breakfast and dinner shifts, offering personalized menu recommendations
- Prepared and served specialty coffees and cocktails, meeting guest preferences
Server
Salin / Staff Renter / Théâtre Paradoxe
06.2023 - 01.2024
- Delivered exceptional customer service to guests during weddings and banquets.
- Executed tray service for appetizers and drinks and wave service for large dining groups.
- Assisted with event setup and breakdown for seamless service.
Education
Masters - Private Law
Paris Nanterre University
Paris, FRANCE10-2022
Skills
- POS systems
- Hard working
- Punctuality and reliability
- Strong work ethic
- Excellent customer service
- Fast learner
Certification
- RSA Training - 2025
- Hospitality Hygiene for Food Handler's Certificate - 2025
Timeline
Server
Restaurant Le Trésor
05.2025 - 09.2025
Central Reservation Sales Agent
Big White Ski Resort
11.2024 - 04.2025
Server
Seasons In The Park
03.2024 - 09.2024
Server / Bartender
Le Mezz
06.2023 - 01.2024
Server
Salin / Staff Renter / Théâtre Paradoxe
06.2023 - 01.2024
Masters - Private Law
Paris Nanterre University
Languages
French - Native English - Fluent