Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Valeria Quinonez

Banyo

Summary

Motivated and driven by a genuine passion for hospitality, I seek a position where I can learn and grow while exceeding guest expectations and contributing to the positive reputation of the establishment. With strong organisational abilities, excellent problem solving skills and a passion for providing excellent customer service. I am dedicated to going above and beyond to ensure their satisfactions.

Overview

4
4
years of professional experience

Work History

Sales and Food Preparation & Acting Supervisor

Guzman Y Gomez
05.2019 - 09.2023
  • Worked in a fast paced and high volume environment
  • Managing the store as acting supervisor during shift leader break
  • Enhanced customer satisfaction by providing high-quality coffee beverages for 2 years
  • Accurately and efficiently taking customer orders through the drive-thru system, ensuring correct items, quantities, and special requests are recorded
  • Successfully managing and organising multiple orders at once, prioritising tasks, and coordinating with kitchen staff to ensure efficient and timely order fulfillment.

Sandwich Artist

Subway
02.2021 - 09.2021
  • Prepared and assembled sandwiches and other menu items with precision, focusing on quality and presentation
  • Following policies and procedures, food safety standards and cleanliness guidelines.

Volunteer

RSPCA
10.2020 - 01.2021
  • Cleaning dog kennels
  • Partaking in behavioural training
  • Organising dog activities
  • Dog walking

Education

Diploma of Hospitality Management -

TAFE Qld
12.2023

Opera Cloud -

TAFE Qld
11.2023

The Club Bar -

TAFE Qld
11.2023

First Course Bistro -

TAFE Qld
06.2023

66 on Ernest Restaurant -

TAFE Qld
06.2023

Skills

  • Customer orientated
  • Good communication verbal and written skills
  • Good active listening
  • Resolving customer complaints professionally
  • Positive attitude
  • Truthful and punctual

References

  • Claudia Aguilar, 0432061292, Previous Manager
  • Andrew Wishart, 0407658195, Previous Supervisor

Timeline

Sandwich Artist

Subway
02.2021 - 09.2021

Volunteer

RSPCA
10.2020 - 01.2021

Sales and Food Preparation & Acting Supervisor

Guzman Y Gomez
05.2019 - 09.2023

Diploma of Hospitality Management -

TAFE Qld

Opera Cloud -

TAFE Qld

The Club Bar -

TAFE Qld

First Course Bistro -

TAFE Qld

66 on Ernest Restaurant -

TAFE Qld

Similar Profiles

CREATE PROFILE
Valeria Quinonez