Valeria Avendano Rodriguez
Surrey Hills
Summary
Dynamic and results-oriented professional with a proven track record at Austin Group, enhancing customer satisfaction and sales through exceptional service and adept problem-solving. Skilled in cash handling and team leadership, I excel in fast-paced environments, consistently achieving goals through cooperation and a deep understanding of customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant/store Caretaker
Austin Group
04.2024 - Current
- Managed store caretaking duties in the Camberwell and Victoria Gardens stores, taking responsibility for all store activities
- Oversaw store operations, ensuring a high level of customer service and sales.
- Worked as a Retail Assistant at the stores located in South Melbourne, Camberwell, Victoria Gardens, Essendon and Tooronga, being this last one my primary store.
- Provided exceptional customer service, building strong relationships with customers.
- Processed sales transactions, handled cash and credit card payments accurately, and managed cash register operations.
Retail Assistant
Reddrop Group
05.2023 - 09.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Provided assistance across multiple stores within the company.
Sales Representative
Yarra Valley Hilltop
03.2023 - 05.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Education
Certificate IV - Aged Care
Greenwich College
Melbourne, VIC10-2025
Certificate IV - Management And Leadership
Greenwich College
Melbourne, VIC08-2024
Skills
- Patience and empathy
- Cash handling accuracy
- Adaptable problem-solving
- Reliable and responsible
Certification
- VIC Driver's License
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
References
Daniela Kaur 0416750805
Katirena Faill 0457189675
Timeline
Retail Assistant/store Caretaker
Austin Group
04.2024 - Current
Retail Assistant
Reddrop Group
05.2023 - 09.2024
Sales Representative
Yarra Valley Hilltop
03.2023 - 05.2023
Certificate IV - Aged Care
Greenwich College
Certificate IV - Management And Leadership
Greenwich College
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