Valeria Martini Wendt

- Conduct initial intakes and assessments.
- Support clients by developing, monitoring, and reviewing case plans to assist them to achieve their goals.
- Work closely with NDIS participants to understand their goals, preferences, and objectives.
- Develop and maintain strong relationships with participants, their families, and other stakeholders.
- Coordinate and manage a range of supports and services to meet the individual needs of participants.
- Liaise with Team Leaders around actioning new client services to ensure positive intake and commencement of service delivery.
- Liaise with internal and external stakeholders to ensure successful facilitation of NDIS plans and support client outcomes.
- Work close to the SW team and organise weekly roster according to clients needs.

- Maintained database systems to track and analyze operational data.

- Prepared and processed invoices for attorney billing.

- Assisted with day-to-day operations, working efficiently and productively with all team members.

- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

- Preserved and prepared reports and treatment records.

- Maintained safety with tidy, clean, and hazard-free home environments.

- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.

- Provided high level of physical support by lifting, adjusting, and moving clients.

- Maintained detailed records of patient progress, documentation of services and case notes.

- Promoted community integration by providing extensive physical, emotional and social support.

- Established trusting relationships with clients and their families through empathetic communication and active listening

- Documented client progress and activities in accordance with agency policies and procedures.