Valleska Coimbra
Sydney
Summary
Experienced office manager and HR professional with a strong background in talent acquisition, employee relations, and office operations. Proven ability to streamline processes, enhance team productivity, and foster positive work environments. Skilled in managing high-volume customer interactions, coordinating travel, scheduling, and overseeing office resources. Adept at resolving conflicts, promoting employee engagement, and implementing HR strategies to support organisational goals. Strong communicator with exceptional interpersonal skills, able to adapt to changing priorities while driving business success.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Team Lead/Partner
Nido Early School
06.2021 - Current
- Oversee the entire recruiting process, from identifying talent needs to sourcing, screening, interviewing, and selecting candidates. Maintain a strong focus on securing top-tier candidates and ensuring that all steps of the recruitment process align with the company’s quality standards.
- Facilitate comprehensive candidate interviews through various formats, including phone, in-person, and video calls. Evaluate qualifications, experience, and cultural fit. Conduct thorough background checks to verify candidates’ credentials, work history, and references to ensure compliance and suitability for the role.
- Craft compelling job descriptions and post them across multiple platforms, including social media, job boards, and company websites, to attract qualified applicants. Draft employment contracts, ensuring they meet legal and organisational requirements. Track candidate progress and maintain accurate records using Talent Management Software to streamline the hiring process.
- Collaborate with both clients and candidates to create effective workforce strategies tailored to meet organisational needs and individual career goals. Provide candidates with detailed information about job offers, salary structures, benefits, and growth opportunities, while offering career management advice to ensure long-term job satisfaction and retention.
- Key Achievements:
- Manage end-to-end recruitment processes, ensuring the identification and placement of high-calibre candidates across multiple roles. Streamlined the interviewing process through various formats and maintained rigorous background checks to ensure candidate quality and compliance. Developed engaging job postings that attracted top talent on diverse platforms and handled contract drafting with precision. Collaborated with clients to design tailored workforce strategies, enhancing both talent acquisition and employee retention through detailed offer management and career progression support.
Talent Acquisition Partner
Serco
01.2021 - 06.2021
- Operated the entire recruitment cycle, beginning with identifying job requirements and sourcing top talent from various channels. Evaluate resumes, conduct screenings, and shortlist candidates based on qualifications and fit. Ensure a smooth transition from candidate selection to the onboarding process, integrating new employees seamlessly into the organisation.
- Facilitated thorough interviews with candidates using phone, in-person, and video platforms to assess their skills, experience, and cultural compatibility with the organisation. Conduct comprehensive background checks to verify the integrity and reliability of candidates. Track candidate information and progress through Talent Management Software, ensuring all details are updated and easily accessible for further decision-making.
- Created well-crafted and compelling job advertisements tailored to attract top talent on various platforms, including LinkedIn, Seek, and company-specific job boards. Draft accurate, legally compliant employment contracts that outline terms, expectations, and benefits, ensuring clarity for both the company and the new hires.
- Partnered with clients to understand workforce needs and develop effective recruitment strategies that align with organisational goals. Provide candidates with detailed information about job offers, salary expectations, benefits, and long-term career development opportunities, ensuring transparency and building trust throughout the hiring process.
- Key Achievements:
- Directed the recruitment process from start to finish, ensuring the identification and integration of top talent across various roles. Conducted in-depth interviews through multiple channels, performing extensive background verification to confirm candidate reliability. Created targeted job advertisements that attracted high-quality applicants and developed precise, legally sound contracts. Collaborated closely with clients to design tailored workforce strategies, providing candidates with comprehensive offer details and fostering transparency in salary, benefits, and career progression.
Office Manager
Laneway Education
10.2016 - 01.2021
- Oversee daily office operations, greet visitors, answer high-volume calls, and ensure exceptional customer service. Manage appointments, meetings, and staff calendars to maintain seamless scheduling. Coordinate domestic and international travel arrangements, including flights, hotels, and car rentals.
- Supervise, mentor, and train office staff, delegating tasks to maximise productivity. Maintain office supply inventory, generate reports, compose correspondence, draft contracts, and create management-level presentations and reports.
- Key Achievements:
- Streamlined office operations, managing high call volumes, customer service, scheduling, and travel arrangements. Led staff training to enhance productivity, maintained office inventory, and prepared essential reports, contracts, and presentations to support business goals.
Education
Diploma - Human Resources
TAFE NSW
01.2023
Certification IV-Advanced Diploma - Business Management
Bridge Business College
01.2011
Bachelor - Business
PUC MG
Belo Horizonte01.2008
Skills
- Talent Acquisition
- HR Policy Implementation
- Employee Relations
- Office Resource Management
- Accountability
- Reporting
- Talent Management Software
- Candidate Screening
- Communication
- Collaboration
- Stakeholder Management
- Time Management
- Adaptability
- Leadership
- Customer Service
- Contract Drafting
Accomplishments
During my time at Nido I had 44 hiring managers and around 150 job vacaciens.
Brought the vacancies down to 100 in 2 months finding quality candidates.
Helping with training new team members
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Talent Acquisition Team Lead/Partner
Nido Early School
06.2021 - Current
Talent Acquisition Partner
Serco
01.2021 - 06.2021
Office Manager
Laneway Education
10.2016 - 01.2021
Diploma - Human Resources
TAFE NSW
Certification IV-Advanced Diploma - Business Management
Bridge Business College
Bachelor - Business
PUC MG
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