Hi, I’m
VAMSHI JAGIRI
Pennant Hills,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
years of professional experience
Work History
Chemist Warehouse
Retail Manager
02.2023 - Current
Job overview
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on proper protocols and customer service standards.
- Trained and developed new employees for ease of transition into team.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Chemist Warehouse
Pharmacy Assistant
08.2019 - 01.2023
Job overview
- Drive sales activity to maximize Store revenues by 2-5%
- Placing goods neatly in bins and on racks, and stacking bulky goods on floors
- Filling shelves with goods ensuring goods with the earliest use-by dates are at the front of shelves
- Maintaining shelf order by removing stock belonging to a different location
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Verified order information against computer database
The Central Court Hotel
Assistant Manager
06.2017 - 01.2019
Job overview
- Demonstrated ability and desire manage and train a team while maintaining office harmony and high morale
- Calm and clear thinking ability to handle problems or crisis in a highly professional manner
- Superior customer service at the core
- Can work on own as well as part of a team
- Performs work well with accuracy, speed and attention to detail
- Ability to convey information and ideas clearly
- Able to evaluate and select among alternative courses of action quickly and accurately
- Willing and able to work evenings, weekends and holidays
- Ability to maintain confidentiality of guest information Assistant Front Office Manager
- Clear and thorough communication skills 11
- Conflict resolution and problem solving abilities
- Ability to follow directions thoroughly and work with minimal supervision
- Ability to comprehend and use computerized reservation system and guide others in doing so
- Available for flexible scheduling to meet the needs of the department
- Able to assimilate complex information, data, etc
- From disparate sources and consider, adjust or modify to meet the constraints of particular needs.
Hotel Westin – Starwood & Marriott Hotels Pvt. Ltd
Guest Service Agent
11.2013 - 07.2016
Job overview
- Star Contribution:
- Credited with the maximum number of guest enrolments into the Starwood Preferred Guest Program in the Asia Pacific Region for 6 consecutive months between Jan and June 2015
- Key Working Areas:
- Process individual and group check-in / check-out formalities, including reservation alterations
- Ensure secure and verifiable payments; adjust billing specifications as per customer requirement
- Assist guest engagement by providing up-to-date information on sight-seeing options, local transport options, as well as hotel amenities and facilities
- Maintain daily reports to communicate day-to-day activities accurately with transitional and shift staff
- Comply with special guest requests regarding wake-up calls, locating lost / stolen items, executing repair jobs, etc
- Coordinate with security and house-keeping staff to ensure protection and safety of guests and premises
- Seek opportunities to display high degree of customer service for continued customer retention
- Contribute towards developing a positive corporate ecosystem by exhibiting community living and social well-being
- Ensure compliance with quality expectations and standards as laid down by the corporate terms of service.
Education
Acharya Nagarjuna UniversityHyderabad
Bachelor of Hotel Management from Bachelor Of Hotel Management
05.2013
Sri Sakat Mochan Intermediate CollegeVaranasi
High School Diploma
03.2009
Sharada Niketan High SchoolSiddipet
01.2007
Skills
- Sales Activities
- Customer Service
- Process and Procedure Development
- Business Development
- Process and procedure development
- Quality assurance
- Staff training/development
Timeline
Retail Manager
Chemist Warehouse
02.2023 - Current
Pharmacy Assistant
Chemist Warehouse
08.2019 - 01.2023
Assistant Manager
The Central Court Hotel
06.2017 - 01.2019
Guest Service Agent
Hotel Westin – Starwood & Marriott Hotels Pvt. Ltd
11.2013 - 07.2016
Acharya Nagarjuna University
Bachelor of Hotel Management from Bachelor Of Hotel Management
Sri Sakat Mochan Intermediate College
High School Diploma
Sharada Niketan High School
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