VAMSI TIRUMALASETTY
St Albans,VIC
Summary
Experienced engineer with a positive attitude, willingness to take on added responsibilities to meet team goals by bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviour, understanding customer desires, ad providing customized solutions to build loyalty and committed to contributing to business success.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Village Biryani, Indian Restaurant
06.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Systems Engineer
Juggernaut Solutions
02.2019 - 04.2023
- Handled troubleshooting tasks for local area networks, wide area networks, and voice systems to reduce network connectivity problems.
- Documented system configuration, mapping and processes.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
Education
Master of Science - Engineering Management
Central Queensland University
Melbourne, VIC06.2023
Bachelor of Science - Electronics And Communications Engineering
Kl University
Andhra Pradesh, India11.2019
Skills
- Microsoft Exchange
- Troubleshooting
- Wide Area Network (WAN)
- Maintenance Organization and Development
Core Skills
- Client Service and Support
- Time management
- Analytical Thinking
- Positive & Very Committed
Soft Skills
Availability
- Available all days in week, except Mon & Thu
- Flexible with hours & times
- Ability to drive manual & drive to work.
Timeline
Restaurant Team Member
Village Biryani, Indian Restaurant
06.2023 - Current
Systems Engineer
Juggernaut Solutions
02.2019 - 04.2023
Master of Science - Engineering Management
Central Queensland University
Bachelor of Science - Electronics And Communications Engineering
Kl University
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