Van Le

Database Management
▪ Ensures database is kept updated and current at all times
- When a new store opens
- When an option is exercised, or when a lease is renewed, varied, extended, assigned, surrendered, or terminated
- When a rent review is raised
- When outgoings are adjusted and reconciled
- When turnover rent becomes payable
- When there is a change in ownership, or managing agent, banking details, and contact details
- When new documents become available for saving and attaching/linking to the database, as well as to SharePoint
Rental Payments and Rent Reviews
▪ All rental invoices and rent review notes are to be sent to tenants, reviews the invoiced monthly rent and ensures it is correct and in accordance with the lease.
▪ Approves the invoice for payment and issues instruction to process payment to Accounts Payable.
▪ Calculates the applicable back charges if any
▪ Issues instruction to process the adjustment to other Centre Administrators, noting the following:
- Effective date of rent adjustment
- Adjusted rent
- Applicable back charges

Outgoings Payment, and Adjustments based on Budgets and Year End Reconciliations
▪ Reviews the invoiced monthly outgoings and ensures they are in accordance with the lease
▪ Saves an electronic copy of the invoice in the designated folder created in SharePoint

In the case of actual outgoings reconciliation, reviews the itemised statement of actual outgoings and ensures only items identified in the lease as payable are included in the reconciliation, and that any caps on outgoings are applied.

Turnover Sales and Turnover Rent
▪ Coordinates with the Accountant in relation to turnover sales and turnover rent the annual Audited Sales Report.
▪ Upon receipt of the turnover rent invoice, reviews the lease and ensures that the calculation of turnover rent when applicable to make sure the threshold and percentage is correct
▪ Issues instruction to process payment to Accounts Payable
▪ Saves an electronic copy of the instruction to Accounts Payable together with the invoice
▪ Updates the database
▪ Responds to any queries relating to turnover rent

Admin Support to the Development Team
▪ Scans documents and uploads them to SharePoint
▪ Responds to queries from the Operations Team regarding lessor/lessee responsibilities for repairs and maintenance of air con, gardens, car parks, etc.
▪ Performs any other task that maybe assigned from time to time

Company Overview: QIC is a Government owned investment company owned by the Queensland Government

• Monthly Billing Process - Manage the monthly manual bill process, including raise and tenant distribution of monthly manual bill recharges, raising charges for Ad hoc services such as electricity, trade waste, grease waste, chilled and hot water, after-hours air conditioning, and other direct recoverable charges. Accuracy of tenancy schedule and assist Covid-19 submission on the system.
• Lease setup and maintenance - Examine executed leases and tenancy documentation for lease set up, and maintenance of the CBRE system including rental adjustments, lease dates adjustments. Accuracy of rent reviews and lease notes on the system. Conducting lease area surveys
• Tenant account reconciliations. Accuracy of allocation on unapplied cash/credits. Assist Team in the processing of tenant refunds and prepare the required forms to process tenant fund once approved by Head Office.
• P/L reports and Percentage Rent - Correct accounting of directly recoverable expenses and income. Accurate reporting of natural and unnatural % rent breakeven thresholds.
• Accounts Payable queries - Ensure purchase orders, utility orders and service order are raised in a timely manner for processing. Review the open POs report each month.
• Report the false alarm report to the Centre Managers, liaise with the Operations Manager and Retail Manager to determine whether the charge could be recoverable.
• Report tenant movements, update the electricity workflow register and attend to all electricity-related queries
• Facilitate bank guarantee requirements as directed and in accordance with the business bank guarantee policy. Assist Property Team on Bank Guarantee Cancellation - Claim money to our Favouree.
• Assist with the distribution of tenant customer-related letters, including rent review letters, holdover letters, and outgoings estimate/washup letters
• Provide support to the Manager in relation to the day-to-day management of the team. Provide any other ad hoc support for the team. Filing and archiving. Learning and development: Linkedin online sessions, learning modules relevant to development plan and role.

Contact: Agnes Baluyut (Senior Property Mananger) - 0438 487 050

• Company Overview: Doran Commercial is a result driven commercial property agency
• Managed the growing portfolio of 140 properties (commercial and residential). Conducted new leases, lease renewals, rent reviews, termination, and lease administration.
• Assessed tenant’s invoice, interpreted lease agreement to set up leases and tenancy information in accordance with processing guidelines. Chased arrears and confirmed receipts to maintain a collection process to continually improve aged debtors.
• Reviewed, negotiated, and requested an amendment to lease documentation with landlord solicitors. Ensured all lease documentation, rent in advance, insurance, bank guarantees.
• Assisted with mid and end of month trust accounting. Interacted with Landlords and Tenants effectively: contribute to more than 50% reduction of the number of rent arrears.
• Completed repairs, maintenance management and corresponded with tradesmen. Liaised with tenant customers and contractors in a professional manner.
• Contact: Greg Lazarus (Director) - 0449 090 612

• Company Overview: SSP Australia Catering Pty Ltd is part of the Restaurants and Other Eating Places Industry.
• Balanced reports to submit for approval and month-end reporting. Communicated with suppliers to reconcile invoice payments.
• Ensured vendor files were accurate and up-to-date to expedite payment processing. Generated accounts payable reports for the Manager review.
• Contact: Thuy Peters (Supervisor) - 0451 986 249

• Company Overview: Tax Back, Super Refunds
• Tax estimates via MYOB. Computed taxes owed by applying prescribed rates, laws and regulations.
• Assisted with receptionist duties, prepared reports in compliance with strict standards and filing & archiving.
• Contact: Steven Lu (General Manager) - 0424 008 104