Vana Georges
Razorback,NSW
Summary
Proactive and dependable administrative professional with extensive experience in office administration, bookkeeping, and NDIS services. Adept at streaming processes, maintaining accurate records, managing audits, and delivering excellent client support. Recognized for strong organizational skills, attention to detail, and ability to adapt in fast-paced environments while consistently providing high quality administrative and disability support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cleaner
Asset Link
01.2025 - 10.2025
- · Responsible for cleaning and maintaining student lodges and accommodation areas to a high standard.
- · Performed detailed cleaning of bedrooms, bathrooms, kitchens and common areas.
- Ensured all rooms were sanitized and ready for new student arrivals and inspections
- Managed waste disposal and recycling in line with university and environmental policies.
- Restocked cleaning and hygiene supply as required.
- Reported maintenance issues and safety hazards promptly
- Followed strict health, safety, and hygiene procedures.
- Worked independently and efficiently to meet daily cleaning schedules and deadlines.
- Provided reliable and professional service while maintaining privacy and respect for residents.
Disability Support Worker
M & F Disability Services
06.2023 - 09.2025
- Assisted clients with daily needs to maintain self-esteem and general wellness
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Kept detailed daily logs with care actions, patient behaviour, and incidents.
- Monitored client progress and reported any changes in health or behaviour.
- Assisted clients in accessing community resources and services for independence.
- Enhanced client engagement through recreational activities tailored to individual preferences.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
General Supervisor of Operations
Pella Services
01.2023 - 05.2023
- Oversaw daily operations, ensuring compliance with safety protocols and quality standards.
- Streamlined workflow processes to enhance operational efficiency and reduce downtime.
- Trained and mentored staff on best practices for equipment usage and maintenance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls and prevent overages, minimized burn rate, and support sustainability objectives.
Disability Support Worker
Care For Us
07.2022 - 12.2022
- Assisted clients with daily needs to maintain self-esteem and general wellness
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Kept detailed daily logs with care actions, patient behaviour, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Receptionist Administrator
Bulli Greengrocer
03.2018 - 06.2022
- Performed daily bookkeeping tasks including data entry, invoicing, and account reconciliation.
- Managed supplier invoices, purchase orders, and payment processing.
- Assisted with payroll preparation and staff record keeping.
- Maintained accurate financial and administrative records in spreadsheets and accounting software.
- Handled phone and email correspondence with suppliers and customers in a professional manner.
- Organized and filed receipts, statements, and other business documents.
- Support management with reporting, stock control, and general office duties.
- Ensured compliance with financial and administrative procedures.
- Oversaw payroll processing, ensuring compliance with regulations and timely employee payments.
- Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
Loan Officer
Cash Converters
03.2015 - 02.2018
- Assisted customers with personal loan applications and provided information on lending options.
- Verified customer identification, income, and financial documents in line with company policies.
- Processed loan approvals, repayments, and cash transactions accurately and efficiently.
- Maintained confidential customer records and ensured compliance with responsible lending regulations.
- Handled enquiries in person, over the phone, and via email with professionalism and empathy.
- Balanced daily cash registers and prepared end-of-day financial reports.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Maintained strict confidentiality of bank records and client information.
- Facilitated loan application processes, ensuring compliance with regulatory requirements and company policies.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Gold Buyer
Gold X Australia
01.2010 - 08.2014
- Evaluated and appraised gold, silver and diamond items with accuracy and attention to detail.
- Tested precious metals using acid testing kit, electronic testing, and weighing equipment.
- Negotiated purchase prices with customers and based on current market values and purity levels.
- Processed all transactions and maintained accurate records for compliance with and auditing.
- Ensured compliance with company procedures and government regulations on identification and trading.
- Delivered excellent customer service, building trust and repeat business.
- Kept up to date with daily gold market prices and trends to provide accurate valuations.
- Maintained store presentations and handled inventory management for jewellery and bullion items.
- Dealt directly with police audits, ensuring all documents and procedures met legal requirements.
- Built strong relationships with clients, fostering trust and repeat business.
- Evaluated gold items such as gold coins, scrap gold, gold bars and bullion.
Education
Certificate III - Disability And Ageing
Oscars Training Center
10-2025
Certificate III - Business Administration
TAFE NSW
NSW02-2021
High School Diploma -
Broadmeadows Secondary College
Melbourne, VIC12-2006
Skills
- Exceptional customer service and client relationship management
- Proficient in bookkeeping, invoicing, and data entry
- Experienced in loan processing and financial documentation
- Skilled in gold and precious metal valuation, testing, and appraisal
- Accurate cash handling, daily reconciliation, and financial reporting
- Knowledgeable in compliance procedures and police audits
- Strong organizational, time management and multitasking abilities
- High attention to detail and accuracy in all tasks
- Reliable, professional and trustworthy in confidential matters
- Proficient in Microsoft office and basic accounting software
Certification
Certificate III in disability and ageing
Certificate III in business and administration
Timeline
Cleaner
Asset Link
01.2025 - 10.2025
Disability Support Worker
M & F Disability Services
06.2023 - 09.2025
General Supervisor of Operations
Pella Services
01.2023 - 05.2023
Disability Support Worker
Care For Us
07.2022 - 12.2022
Receptionist Administrator
Bulli Greengrocer
03.2018 - 06.2022
Loan Officer
Cash Converters
03.2015 - 02.2018
Gold Buyer
Gold X Australia
01.2010 - 08.2014
Certificate III - Disability And Ageing
Oscars Training Center
Certificate III - Business Administration
TAFE NSW
High School Diploma -
Broadmeadows Secondary College