Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
Timeline
Generic
Vanda Pelle

Vanda Pelle

Brisbane,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience
1
1
Certification

Work History

  • I´ve been working in the hotel industry for more then 10 years now
  • I´ve served for many event like weddings, baptism celebrations, business meeting
  • Been in charge of them many times, soI know how to organize these said events.

Restaurant manager

Hotel Tui Blue Aura
05.2022 - 11.2023
  • I was in charge making sure of taking orders, handling complains.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

A la carta manager

Marissa FerienPark
11.2021 - 05.2022
  • I was in charge of taking orders, handling money, opening/closing
  • I had 3 waiters under my charge
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Restaurant Assistant, Waitress, Sector Chief

Hotel Costa Calero Thalasso & Spa
11.2012 - 02.2021
  • This hotel has 900 rooms so normally it was 1800 clients
  • Streamlined daily operations by efficiently managing inventory and maintaining proper stock levels.
  • Trained new employees on restaurant policies, procedures, and customer service expectations for a seamless transition into the team.
  • I did weddings being in charge of them, managing other waiters
  • I was responsible in the disco, piano bar and a la carte restaurant of the hotel.
  • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.

Internship

Tui travel Agency Hungary
01.2012 - 05.2012
  • As an intern, I had to make sure that the online page the agency had was always refreshed, had to put the new travel offers and take down the old ones from the website
  • I work in an office where people could come and ask us to help them book flights/travel so many times I book these said flights and travels
  • Clients could call us to for information about the holidays we had so I gave them tips, ideas where to go how to book.

A la carta manager

Tui Blue Rocador
05.2016 - 11.1016
  • I was in charge of the a la carta restaurant the hotel had
  • I took the orders, handled money, opening/closing, working with 5 waiters under my charge.

Education

Certificate of College - Tourism And Travel Management

Budapest Metropolitan University
Budapest, Hungary
05.2012

Skills

  • Kind
  • Nice
  • Good attitude
  • Respectful
  • Helpful
  • Responsive to orders
  • Hardworking
  • Teamwork

Certification


  • Certified Receptionist

Languages

Hungarian
Native or Bilingual
English
Professional Working
Spanish
Native or Bilingual
German
Elementary

Availability

Part-time. On weekdays from 1 p.m. and on weekends at all hours.

Timeline

Restaurant manager

Hotel Tui Blue Aura
05.2022 - 11.2023

A la carta manager

Marissa FerienPark
11.2021 - 05.2022

A la carta manager

Tui Blue Rocador
05.2016 - 11.1016

Restaurant Assistant, Waitress, Sector Chief

Hotel Costa Calero Thalasso & Spa
11.2012 - 02.2021

Internship

Tui travel Agency Hungary
01.2012 - 05.2012

Certificate of College - Tourism And Travel Management

Budapest Metropolitan University

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Vanda Pelle