
Dynamic and results-driven banking professional with extensive experience across Judo Bank, Commonwealth Bank, and ANZ. Proven track record in relationship management, commercial lending, and financial analysis, consistently delivering strong portfolio growth. Recognised for expertise in credit risk assessment, team mentoring, and fostering long-term client engagement. Skilled in cross-functional leadership, stakeholder collaboration, and delivering strategic financial solutions that drive business outcomes.
· · Actively expanded portfolios by sourcing new business through brokers and client referrals, while strengthening relationships with existing customers through tailored financial solutions aligned with their goals and circumstances.
· Analysed financial statements and applied character-based lending principles to assess creditworthiness, balancing clients’ integrity, reputation, and reliability alongside financial metrics in a fast-paced challenger bank environment.
· Conducted proactive, consultative client meetings to review financial progress and build trusted, long-term relationships.
· Negotiated flexible loan terms, interest rates, and repayment schedules tailored to evolving client needs and risk profiles.
· Structured and executed lending transactions from proposal through funding, ensuring strict compliance with banking policies and commercial lending regulations while embracing innovative processes.
· Delivered tailored financial products and leveraged cross-selling strategies to accelerate revenue growth in a competitive market.
· Mentored junior staff on credit writing, relationship management, character assessment, and client service best practices within an agile, customer-focused culture.
· Maintained strong relationships with the distribution network, including brokers and accountant to support business growth and client acquisition.
· Monitored portfolio activities closely, quickly resolving discrepancies to uphold portfolio integrity and performance.
· Collaborated cross-functionally to streamline loan processing and approval workflows, driving the challenger bank’s emphasis on speed to market and enhanced client satisfaction.
· Exercised sound credit judgment by applying underwriting policies, character assessment, and lending discretion within an innovative, risk-aware environment.Actively expanded portfolios by sourcing new business through brokers and client referrals, while strengthening relationships with existing customers through tailored financial solutions aligned with their goals and circumstances.
· Analysed financial statements and applied character-based lending principles to assess creditworthiness, balancing clients’ integrity, reputation, and reliability alongside financial metrics in a fast-paced challenger bank environment.
· Conducted proactive, consultative client meetings to review financial progress and build trusted, long-term relationships.
· Negotiated flexible loan terms, interest rates, and repayment schedules tailored to evolving client needs and risk profiles.
· Structured and executed lending transactions from proposal through funding, ensuring strict compliance with banking policies and commercial lending regulations while embracing innovative processes.
· Delivered tailored financial products and leveraged cross-selling strategies to accelerate revenue growth in a competitive market.
· Mentored junior staff on credit writing, relationship management, character assessment, and client service best practices within an agile, customer-focused culture.
· Maintained strong relationships with the distribution network, including brokers and accountant to support business growth and client acquisition.
· Monitored portfolio activities closely, quickly resolving discrepancies to uphold portfolio integrity and performance.
· Collaborated cross-functionally to streamline loan processing and approval workflows, driving the challenger bank’s emphasis on speed to market and enhanced client satisfaction.
· Exercised sound credit judgment by applying underwriting policies, character assessment, and lending discretion within an innovative, risk-aware environment.
Relationship management
Financial analysis
Credit assessment
Loan structuring & negotiation
Risk & compliance management
Client engagement and retention
Business Development
Portfolio management
Business development
Decision making under pressure
Portfolio & account management
Staff mentoring & team leadership
Underwriting & Credit Policy
Customer acquisition
Teamwork
Bilingual communication (English, Indonesian)
Time & Workflow Management
Attention to detail & Problem Solving
Effective Communication
Available upon request.
Team Management: Serve as a dedicated team manager, handling scheduling, communication, and administrative duties to support players, coaches, and parents.
Community Support & Communication: Act as a point of contact and resource for families and community members, ensuring timely and accurate information is shared.
Mentorship: Provide guidance and mentorship to new team managers, helping them understand their responsibilities and integrate smoothly into their roles.
Fundraising Initiatives: Actively contribute to fundraising efforts for teams and the basketball association, helping secure resources for uniforms, equipment, travel, and tournaments.
Event Coordination: Play a central role in organizing the association’s annual basketball event, managing logistics, volunteer coordination, and overall execution to ensure a successful and engaging experience for the community.
· Awarded Business Banking Excellence Award for March 2017 Quarter
· Awarded Business Banking Excellence Award for June 2017 Quarter
· 2017 Annual Business Banking Excellence Award Finalist
· 2016- 118% of plan which represents 32.11% Year on Year growth
· 2017- 115% of plan which represents 44.43% Year on Year growth
· 2018- 125% of plan which represents 49% Year on Year Growth
· International Women’s day 2018- recognized as a women making a difference in the business
· Award Winners for Pole Position (Excellence and Accountability)- Roaring Campaign Into 2018