Summary
Work Availability
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Van Duy NGUYEN

vanduyphuyen@gmail.com 0414782924
Sydney,NSW2168
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Van Duy NGUYEN

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Availability
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Overview

11
years of professional experience
2
Languages

Work History

Limited Liability Company Hung Lien Phat SC
Tuy Hoa City, Viet Nam

Manager
06.2022 - 03.2023

Job overview

  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

Phu Yen Air Ticket Joint Stock Company
Tuy Hoa City, Viet Nam

Business Manager
01.2017 - 05.2022

Job overview

  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Worked closely with internal teams to deliver on high-profile, complex projects.
  • Maximized business growth by driving high adoption and usage of marketing platform.
  • Used variety of software packages to support sales functions.
  • Synthesized customer and market information into summaries to build strategies for segments.
  • Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.

Nam Viet Tax Agency Co., LTD
Ho Chi Minh City, Viet Nam

Tax Accountant Assistant
01.2012 - 12.2016

Job overview

  • Represented clients in interaction with tax authorities and provided knowledgeable litigation support to resolve financial issues.
  • Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Developed tracking reports to keep management informed of due and past due vendor invoices.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Coordinated timely payments from vendors, clients and account holders.

Education

Reach Community College
, 8 Quay Street, Haymarket, NSW 2000

Associate of Applied Science from Advanced Diploma of Hospitality Managment
05.2026

University of Economic Ho Chi Minh City
, Ho Chi Minh City, Viet Nam

BBA from Finance
08.2013

Skills

  • Sales Techniques
  • Project Management
  • Staff Development
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Team Leadership
  • Professional and Courteous
  • MS Office
  • Customer Service
  • Business Development
  • Business Analysis and Reporting
  • Computer Skills
  • Time Management
  • Business Unit Oversight
  • Calm Under Pressure
  • Customer Relationship Management
  • Managing Operations and Efficiency

Languages

English
Limited
Vietnamese
Native/ Bilingual

Timeline

Manager

Limited Liability Company Hung Lien Phat SC
06.2022 - 03.2023

Business Manager

Phu Yen Air Ticket Joint Stock Company
01.2017 - 05.2022

Tax Accountant Assistant

Nam Viet Tax Agency Co., LTD
01.2012 - 12.2016

Reach Community College

Associate of Applied Science from Advanced Diploma of Hospitality Managment

University of Economic Ho Chi Minh City

BBA from Finance
Van Duy NGUYENvanduyphuyen@gmail.com 0414782924