Vanessa Bolton
Gosnells,WA
Summary
Dynamic and dedicated Community Pharmacist with extensive experience at Priceline Pharmacy, specializing in medication dispensing and patient counselling. Proven track record in optimizing workflow processes and enhancing patient care through effective healthcare collaboration. Committed to continuous education and reducing medication errors, ensuring safe and effective self-care choices for patients.
Overview
14
14
years of professional experience
Work History
Community Pharmacist
Priceline Pharmacy East Victoria Park
12.2024 - Current
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Reduced medication errors through diligent prescription review and verification processes.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
- Mentored pharmacy interns to foster their growth as future professionals, sharing knowledge of best practices and real-world experience.
- Streamlined prescription filling process for faster service, leading to increased customer satisfaction.
- MedsCheck, Diabetes MedsChecks
- Vaccination services
- 8CPA services
Pharmacist Manager
Priceline Pharmacy
01.2020 - 12.2024
- QCPP Co-Ordinator
- Ran the DAA packing program - helped recruit new patients (particularly IDAA as they are uncapped) (130 DAA patients)
- MedsCheck, Diabetes MedsChecks
- Vaccination services
- 8CPA services
- Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
- Developed strong relationships with healthcare providers to optimize collaborative patient care.
- Increased prescription accuracy, ensuring proper dosing and dispensing of medications.
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
Pharmacist
Priceline Pharmacy Forrestfield
06.2018 - 03.2020
- QCPP Co-Ordinator
- MedsCheck, Diabetes MedsChecks
- Vaccination services
- 8CPA services
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Ran the DAA program for both a Nursing home and Private patients (100 NH, 120 Private patients)
Community Pharmacist
HealthSave Pharmacy/ Sonic Pharmacy
02.2011 - 06.2018
- I worked between the 2 stores as they were owned by a Husband and Wife team
- Ensured accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.
- Helped with QCPP when assessment was due for appraisal
- All the same roles as the other Pharmacist positions I have held
Education
Master of Pharmacy - Pharmacy
UWA
Perth, WA06-2008
Bachelor of Science - Biomedical Science
UWA
Perth, WA03-2006
Skills
- Medication dispensing
- Continuing education commitment
- 8CPA services
- Prescription verification
- Immunisation administration
- Compounding medications
- Patient counselling
- Healthcare collaboration
Timeline
Community Pharmacist
Priceline Pharmacy East Victoria Park
12.2024 - Current
Pharmacist Manager
Priceline Pharmacy
01.2020 - 12.2024
Pharmacist
Priceline Pharmacy Forrestfield
06.2018 - 03.2020
Community Pharmacist
HealthSave Pharmacy/ Sonic Pharmacy
02.2011 - 06.2018
Master of Pharmacy - Pharmacy
UWA
Bachelor of Science - Biomedical Science
UWA
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