VANESSA BOOTH

Whilst on maternity leave, I have undertaken further academic studies through the University of Melbourne. I am currently working through the Law Masters Program and specialising in Employment and Labour Relations Law.

The role was created to support an organisation wide digital transformation program, design the overarching change journey strategy along with tackling a cultural, behavioural and mindset shift that was engrained at a DNA level.

• Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
• Reporting to Board, Executives and Program level stakeholders on change management and supporting change relevant discussions for decision-making
• Led, advised and collaborated with teams to evaluate, plan and execute projects
• Built support for change throughout business units through direct outreach strategies
• Partnered with business teams to understand needs and mitigate potential risks and blockers
• Created methods to integrate functions, optimize processes and prepare staff through proactive training
• Developed solutions to address complex issues and operational gaps
• Designed processes and systems supporting business needs before, during and after change transitions
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making

Specialising in Change Management in the Talent and Organisation practice across clients within the Products industries. The role included a range of activities from responding to tender proposals, client sales pitches, strategic planning, project and team management, and execution of change, communication and training initiatives.

• Diversified opportunities for change management from research reports and whitepapers, training and education, communications, leading change management on large scale project, strategic and advisory for cultural and behaviour change on national and global scales.

Roles included:

• Transition and Change Lead - Developing offshore operational teams for major Telco company, creating business readiness assessments and strategy
• Research lead for Strategic Advisory whitepaper for the board of major Telco
• Change Lead for M&A and ERP solution - Engineering: Lead for journey management, cultural and behavioural alignment and change, training and development across 37 countries (Americas, APAC, EMEA)
• Change Lead for Digital and Tech innovation and large scale transformations
• Change lead for Organisational Design programs - FMCG and Retail clients
• Change Lead for global scale transformation program - Global Logistics: A multi-year transformation program along with implementation of new ERP solution across 26 countries
• Training Lead for a systems implementation solution - Construction & Infrastructure: Developed training strategy across multiple projects aligned to change and adoption strategy
• Change Lead on Operating Model Transformation - Consumer Goods: Prepared and delivered business case and project plans for change
• Change Lead for HR Transformation – Aviation: Developed strategy, governance and change planning for large scale multi-national HR Transformation across nine work streams and 5 countries

A role that supported HR and Change initiatives across national Target stores and the corporate Support Offices. Partnering with the business to ensure an efficient and effective transition from the current state to a more sustainable future position and assist the business in achieving the program's overall success. Reporting to the HR Director.

Initiatives involved;

• Redesigning capability assessments and performance review structures for mid-year and EOY performance reviews,
• Leading operations modeling restructure for all National Stores; including management structures, effective rostering and wage allocation solutions, leadership training and education sessions, and additional Mode of Sale, Back of House and administrative initiatives to support restructure
• Reviewing all people engagement activities across one of top business initiatives called ‘Refresh and Renewal' project
• Assess and structure ‘look, feel and engagement of store team members' to revitalize and re-engage staff with the business values
• Rollout of 'new look and feel' intranet for team members

The role was to Project Manage, develop and implement the Smiggle HR & Retail Operations platform into the UK.

• Collaborating with two additional Project Managers focusing on Property development and finance
• Establishing Full People and HR Strategy including talent acquisition, development and management
• Employee Relations: Researched and created UK employment conditions and built UK Retail EBA
• Performance Management: Developed UK policy and support resources for Performance Management
• Talent Management: Developed Talent management strategy to be linked to recruitment, promotion role variety, learning and development and induction practices
• Recruitment: Developed Recruitment Strategy, planning and training along with prepared Impact analysis
• Remuneration and Benefits: Revised UK non-store benefits, Store Manager Bonuses Schemes and UK store staff discounts and incentives. Prepared for remuneration cycle for UK
• Occupational Health and Safety: Took the lead role in researching and creating the OH&S Policy, training, reporting and materials
• Induction programs: Prepared Induction process, New Starter documentation and incorporated cultural awareness and legal obligations for UK retail stores
• Company Policies & reporting: Reviewed governance structures to reflect in policies, vision and procedures. Established and inducted HR reporting systems, guidelines for mandatory compliance obligations and best practice for UK data protection laws
• Payroll: Collaborated with payroll manager to outsource UK payroll and create pay rules in conjunction with the EBA
• Learning and Development: Developed L&D Strategy, coordinated training sessions, materials, and ongoing professional development
• Store Retail Operations Strategy: Worked with UK vendors to derive UK operational procedures
• Training Strategy and Materials: Developed training strategy for pre- and post- launch

The role managed and implemented a portfolio of HR integration and Schweppes business projects (ranging from Commercial and Strategy, Procurement, Finance and HR).

Change Management

• Streamlined HR operational efficiencies for projects across payroll, procurement and finance
• Business partnering with senior level and executives to develop a 'change agenda' supporting the ‘business priority top 10' initiatives
• Established Change Management Office and rolled out awareness campaign across the business
• Champion new change methodology, together with designing the alignment to multiple project methodologies across the business (PMBOK, PMI, and agile).
• Designed and facilitated change workshops and training sessions for key stakeholder groups

Project Management:

• Developed detailed business cases, needs assessments, stakeholder analysis, budgets, key deliverables and project plans for implementation
• Completed successful integration of multiple workforces into a singular payroll for manufacturing sites
• Partnering Employee Relations to manage employee and business expectations for change
• Developed research, strategy and plans for an automated time & attendance solution across national manufacturing sites
• Identified, communicated and actively managed all key dependencies across a portfolio for implementation
• Ensured project issues and risks are owned and managed