Vanessa Bratusa
Warwick
Summary
As a Lead Educator at Goodstart Early Learning, developed engaging curriculum that fostered student engagement and supported children with additional needs.
Energetic and compassionate with natural ability to inspire and engage students. Possesses solid understanding of educational principles and effective classroom management techniques. Dedicated to fostering positive learning environment and making meaningful impact on student development.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Woolworths Group
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Lead/Assistant Educator
Goodstart Early Learning
08.2022 - Current
- Developed engaging curriculum materials, resulting in increased child interest and understanding of subject matter.
- Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Established strong rapport with parents through consistent communication, supporting their involvement in the developmental process and addressing concerns promptly.
- Have also been assistant in the time of being employed so have been able to support lead educators/teachers in the curriculum and implementation.
- Supported children with additional needs.
Education
Cert VIII in School Based Education Support -
Australian College of Teacher Aides And Childcare
Online09-2026
Diploma of Early Childhood Education And Care -
Kath Dickson
Warwick, QLD12-2024
Cert III in Early Education And Care -
Kath Dickson
Warwick, QLD12-2023
Skills
- Active listening
- Critical thinking
- Relationship building
- Time management
- Team collaboration
- Student engagement
- Child development
- Problem-solving
Certification
- Working With Children Check (Blue Card, Expiry 2027)
- First Aid Ceritficate
- CPR Certificate
Timeline
Lead/Assistant Educator
Goodstart Early Learning
08.2022 - Current
Customer Service Representative
Woolworths Group
Cert VIII in School Based Education Support -
Australian College of Teacher Aides And Childcare
Diploma of Early Childhood Education And Care -
Kath Dickson
Cert III in Early Education And Care -
Kath Dickson
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