Vanessa Forsythe
Harrington Park,Australia
Summary
I am a motivated, committed, and trustworthy individual who thrives on achieving results and consistently strives for excellence. I excel both in independently and in collaborative environments. Safety is a top priority for me in the workplace and i am committed to maintaining a safe and responsible work environment. I bring passion, humility and loyalty to everything i do.
Overview
21
21
years of professional experience
Work History
Promotions Specialist
Woolworths Group PTY LTD
09.2022 - Current
- Store team escalations on promotional stock/price
- Off locations ownership within all Big W stores
- Meetings with buying teams about total FY promotional activity and space allocations
- Store communications weekly
- Data Analytics and Reporting – reviewing for better customer result
- Encouraging new ways of working and finding process improvements
- Collaborating alongside store teams, replenishment as well as other various stakeholders
- Presentation creation and presenting at various face to face events
Assistant Store Manager
Woolworths Group PTY LTD
10.2017 - 09.2022
- Supervision of 20+ staff
- Coaching and mentoring of staff
- Customer service
- Safety – Monitoring of PULSE and Hazard accuracy and maintaining safety notice boards.
- Sales & budgeting
- General administration duties
- Training staff in new procedures
- Participation in meetings
- Stats and reporting on profit
- Troubleshooting issues for team
- Handling and actioning product recalls
Business Manager
Woolworths Group PTY LTD
09.2004 - 10.2017
- Customer service
- Answering phones and dealing with enquiries
- General administration duties – including completing of stock reports and rostering
- Sales and Visual Merchandising
- Training staff in new procedures
- Stats and reporting
- Troubleshooting issues for team
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Handling and actioning product recalls
- Assisted with hiring process and training of new employees.
Education
Year 10 School Certificate -
PARRAMATTA HIGH SCHOOL
11-2004
Skills
- Effective internal communications
- Data analytics reporting & analysing
- Effective communication
- Stakeholder engagement
- Event management
- Sales data analysis
- Collaborative teamwork
- Effective time management
- Effective problem resolution
Personal Information
Date of Birth: 04/19/88
Personal Competencies
- Ability to work in a fast-paced environment to set deadlines
- Able to juggle conflicting priorities and workloads
- Exceptional customer service skills
- Excellent oral and written correspondence with an exceptional attention to detail
- Passionate about end to end results
- Enthusiastic self-starter who contributes well to the team
Timeline
Promotions Specialist
Woolworths Group PTY LTD
09.2022 - Current
Assistant Store Manager
Woolworths Group PTY LTD
10.2017 - 09.2022
Business Manager
Woolworths Group PTY LTD
09.2004 - 10.2017
Year 10 School Certificate -
PARRAMATTA HIGH SCHOOL
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