Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Vanessa Green

Happy Valley,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Front of House Server

Locale Woodfire Catering
12.2021 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined the dining experience for guests through efficient table set-up and timely food delivery to serve up to 100 guests.
  • Worked with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
  • Managed reservations and seating arrangements, optimizing restaurant capacity and reducing wait times.
  • Promoted daily specials and upsold menu items, increasing revenue through strategic recommendations.
  • Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.

Dental Assistant, Receptionist

SA Dental
02.2017 - 11.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sterilized rooms and prepped equipment and instruments for 8-10 clients procedures daily.

Front End Supervisor

Drakes Supermarkets
03.2011 - 02.2017
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.

Education

Certificate 3 in Dental Assisting - Dental Assisting

TAFE SA
Adelaide
02.2017

High School Diploma -

Mitcham Girls High School
Kingswood, SA
10.2013

Skills

  • Data entry, printing/scanning of documents Confident in typing
  • Bubbly and adaptive nature to all different types of customers/clients and their needs
  • Making and transferring phone calls in a busy constant phone system
  • Emailing fellow workers and clients
  • Post, creating and sending mail through Aus Post
  • Problem solving – understanding how to manage situations with fellow staff members and clients
  • Customer service
  • Order taking
  • Time management
  • Flexibility
  • Multitasking abilities
  • Cleanliness
  • Guest relations
  • Relationship Building
  • Dental assistant skills- chair side assistance in the clinic with operator and patient, processing x-rays, oral hygiene instructions, charting, making appointments, infection control
  • Team Player

Personal Information

Date of Birth: 10/14/95

References

  • Danielle Green, Customer service assistant manager, Drakes Supermarkets, Daniig1618@gmail.com, 0466832968
  • Kimberley Searle, Senior Beauty Therapist, Kimberleysearle4@gmail.com, 0414851071
  • Alisha Cooper, DA/Receptionist, SA Dental, Alisha.cooper@sa.gov.au, 74258400
  • Emma Carter, Food and Hospitality High School Teacher, Emma_Carter17@hotmail.com, 0432540204

Timeline

Front of House Server

Locale Woodfire Catering
12.2021 - Current

Dental Assistant, Receptionist

SA Dental
02.2017 - 11.2023

Front End Supervisor

Drakes Supermarkets
03.2011 - 02.2017

Certificate 3 in Dental Assisting - Dental Assisting

TAFE SA

High School Diploma -

Mitcham Girls High School

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Vanessa Green