Vanessa Hartley
Baldivis
Summary
Hair extensions specialist who is self employed wanting to explore new career path. Possess specialized skills in trend analysis, inventory management, and customer service excellence. Excel in communication, adaptability, and creative problem-solving to enhance product appeal and customer satisfaction.
Innovative Beauty Specialist with deep knowledge in hair extensions application and hair styling for over a year. Possess a strong understanding of beauty trends, products, and techniques. Skilled in advising clients on looks that boost self-confidence while enhancing natural features. Successful in driving customer satisfaction through personalized consultations and expert cosmetic advice.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hair Extensions Specialist
Self-employed
Baldivis
10.2023 - Current
- Developed custom hair coloring techniques to meet customer needs.
- Assisted with mobility issues, such as using a walker or wheelchair.
- Performed a variety of services including hair cutting, styling, coloring, highlights and extensions.
- Greeted clients upon arrival, providing exceptional customer service.
- Assisted stylists during hair cutting, coloring, and styling sessions.
- Provided advice on hair care products to clients.
- Cleaned and sanitized all salon tools and equipment.
- Helped maintain records of customer visits, including notes about services performed or products purchased.
- Stocked shelves with new products when needed.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Performed daily salon opening and closing procedures.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Processed payments from customers for services rendered.
- Used curlers, rollers and curling irons to press and curl hair.
- Applied water or setting, straightening or waving solutions to hair.
- Assisted in managing salon social media accounts and online presence.
- Scheduled client appointments using the computer system.
- Handled phone calls and inquiries, providing information on salon services.
- Checked out customers at the end of their visit.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Ordered materials, supplies, or equipment needed for providing services.
- Analyzed clients' hair condition and type.
- Followed safety protocols while performing tasks in the salon.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Scheduled client appointments and managed salon calendar efficiently.
Service Deli Assistant
Woolworths
Gympie
- Documented and entered special orders for event catering and party trays.
- Utilized proper slicing techniques while cutting meats, cheeses or vegetables for customers.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Responded to customer questions regarding product availability.
- Scrubbed and polished counters to remove debris and food.
- Tailored orders to address customer allergies and gluten concerns.
- Adhered to company policies and procedures regarding safety, sanitation and security measures.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted all customers entering the store in a friendly manner.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
Some College (No Degree) - Eyelashe Extensions
Australian Beauty School
Brisbane Some College (No Degree) - Body Waxing
Australian Beauty School
Brisbane Some College (No Degree) - Hair Extensions
Australian Beauty School
MelbourneSkills
- Hair coloring techniques
- Client consultation
- Salon management
- Product recommendations
- Customer satisfaction
- Food presentation
- Order management
- Service efficiency
- Social media management
- Attention to detail
- Time management
- Haircut styling techniques
- Hair extension installation
- Accounts payable specialist
- Hair extensions application
- Haircare
- Hair removal
- Microsoft
- Time management
- Social media
- Problem-solving
- Quick thinking
- Quick learner
- Patience
- Scheduling
- Planning
- Flexibility
- Self motivated
- Active listening
Certification
- White card
- Current background check
Timeline
Hair Extensions Specialist
Self-employed
10.2023 - Current
Service Deli Assistant
Woolworths
Some College (No Degree) - Eyelashe Extensions
Australian Beauty School
Some College (No Degree) - Body Waxing
Australian Beauty School
Some College (No Degree) - Hair Extensions
Australian Beauty School