Summary
Work History
Education
Skills
Personal Information
References
Timeline
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Vanessa Herrera

Waverton ,Australia

Summary

I am a hardworking and dedicated person with customer services, office management and supervising experience. I have exceptional analytical problem solving skills and the ability to diagnose complex issues. I believe my skills and abilities would make a great contribution to your team and workplace. I am highly motivated, trustworthy and versatile. I have exceptional interpersonal skills with team members. I will have a positive effect within my role and contribute to a positive and productive work environment. I have completed the Certificate III in Dental Assisting and I am Seeking for a position as a Dental Assistant. I have been working in the Dental industry for the last four years, I do have experience in general dentistry and orthodontics.

Work History

Dental Assistant

Whites Dental Care
Neutral bay
  • Working with patients to make them comfortable in the dental chair
  • Provide chairside assistance
  • Prepare rooms for treatments and surgeries
  • Maintain a clean and healthy clinical environment
  • Instrument sterilisation.

Dental Assistant

A Better Smile Dental Centre (Lane Cove and Sydney CBD)
  • Chair side assisting
  • Assisting patients with booking appointments via phone and email
  • Sterilization and infection control
  • Preparing the work area for patients by arranging equipment and material
  • Working with patients to make them comfortable in the dental chair
  • Processing X-rays and performing basic lab tasks under the direction of the dentist
  • Pouring and trimming of models from impressions for retainers and whitening trays
  • Cleaning up after procedures
  • Knowledge of Dental Windows.

Dental Assistant

Burwood Diamond Dentist
  • Assisting with general dental procedures such as fillings, crowns and extractions
  • Taking & pouring dental impressions
  • Preparing patients for surgery
  • Cleaning up after procedures
  • Sterilizing equipment
  • Assist with X-rays
  • Preparing examination areas.

Staff Member

Seed fashion
Chatswood
  • Instruct team members how to establish sales and customer retention goals
  • Monitor customer preferences to determine focus of sales efforts
  • Create or review instructional materials to help sales staff get up to speed on product line
  • Develop pitch scripts and provides tips on how to keep sales calls friendly and targeted
  • Helped establish policies for customer complaints
  • Conducted and updated training material
  • Consulted with sales representative and assisted in formulating training strategy.

Sales Consultant

Country Road
Myer CBD
  • Assisting with daily operations- opening and closing of the store
  • Maintain the store’s tidiness and cleanliness throughout the day
  • Assisting new staff member
  • Assist with maintenance of stockroom tidiness and cleanliness
  • Contributes to team effort
  • Ensuring consumers have a remember able experience in the store
  • Identifying upselling opportunities.

Education

Advanced Diploma of Human Resources Management -

Bridge Business College
01.2018

Advanced Diploma in Marketing -

Bridge Business College
01.2015

Bachelor degree in advertising -

Jorge Tadeo Lozano University
03.2011

Certificate III in dental assisting

Foundation Education

Certificate IV in Dental Radiology

TAFE

Skills

  • Knowledge of Dental Care
  • Management
  • Critical Thinking Skills
  • Writing Specifications
  • Quick Learner
  • Team Player
  • Safety Guidelines
  • High Quality Focus
  • Detail Oriented
  • Professionalism
  • Building Rapport
  • Great Attitude
  • Excellent Communication
  • Career Focused
  • Quick problem-solving skills
  • Able to focus in a busy healthcare environment
  • Committed to superior patient care and education
  • Knows how to prepare the paperwork and manage appointments
  • Excellent customer service skills
  • A sharp analytical mind able to think laterally and strategically to plan work
  • Enthusiastic, with a positive attitude to life and work
  • Ability to influence people without the use of direct authority
  • Observant with an excellent eye for detail
  • Patient, with strong personal integrity and the ability to react to change
  • Highly organised – able to prioritise multiple tasks to demanding deadlines
  • Can speak fluently Spanish and English

Personal Information

Title: Dental Assistant

References

References available upon request

Timeline

Dental Assistant

Whites Dental Care

Dental Assistant

A Better Smile Dental Centre (Lane Cove and Sydney CBD)

Dental Assistant

Burwood Diamond Dentist

Staff Member

Seed fashion

Sales Consultant

Country Road

Advanced Diploma of Human Resources Management -

Bridge Business College

Advanced Diploma in Marketing -

Bridge Business College

Bachelor degree in advertising -

Jorge Tadeo Lozano University

Certificate III in dental assisting

Foundation Education

Certificate IV in Dental Radiology

TAFE

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Vanessa Herrera