Vanessa Howroyd
Bendigo ,VIC
Summary
Dedicated and personable customer service professional with a proven ability to communicate effectively, resolve issues efficiently, and build strong relationships with clients. Known for delivering high-quality service, maintaining a positive attitude under pressure, and consistently exceeding customer expectations. Skilled in handling diverse customer needs with patience, empathy, and professionalism.
Overview
3
3
years of professional experience
Work History
Bartender
Kennington Tavern
01.2025 - 08.2025
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened and closed the bar, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Online Personal Shopper
Coles Supermarket
04.2024 - 12.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Stacked shelf’s
Customer Service
Ricky Ds Pizza
07.2022 - 09.2023
- Provided expert customer service and technical support to clients.
- Greeted incoming customers and provided reliable, friendly customer service.
- Worked effectively in fast-paced environments.
Education
Community Services -
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VICSkills
- Clear and effective communication
- Responsible alcohol service
- Hospitality service expertise
- Professional appearance
- Strong customer service
RSA
i have my Responsible Service Of Alcohol Certificate
References
Kennington Tavern
Manager
Mitch ~0490168244
Mitchell.work67832@gmail.com
Timeline
Bartender
Kennington Tavern
01.2025 - 08.2025
Online Personal Shopper
Coles Supermarket
04.2024 - 12.2024
Customer Service
Ricky Ds Pizza
07.2022 - 09.2023
Community Services -
Bendigo Regional Institute of TAFE