Vanessa Jurd
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Coles Supermarket
03.2023 - 09.2023
- Delivered groceries to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Pharmacy Clerk
Evatt Pharmacy
06.2021 - 02.2023
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
Volunteer
Lost Souls Bookshop
07.2021 - 07.2022
- Maintained clean, neat, shopfront
Volunteer
Lost Souls Bookshop
01.2024 - Current
- Maintained clean, neat, shopfront
Education
High School Diploma -
Copland College
Melba, ACT12.2021
Melba High School
Melba, ACT12.2018
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Safe Driving
- Clean Driving Record
- Dependable and reliable
- Punctual and Reliable
- GPS and route planning
- Heavy Lifting
References
- Blaise Payne - 0402704062 - Babysitting jobs
- Aaron M. Vimes - 0424196809 - Owner and operator, Lost Souls Bookshop
- Mamae Newton - 0401329652 - Character Reference
Hobbies
- Crochet (I make a variety of small items and sell them locally)
- Video-games (I play to unwind after a full day, occasionally live-streaming them)
- Reading (I can get lost in a good book)
- Book-binding (Making books)
- Cooking and baking
- Organising tabletop games on a regular basis
Timeline
Volunteer
Lost Souls Bookshop
01.2024 - Current
Delivery Driver
Coles Supermarket
03.2023 - 09.2023
Volunteer
Lost Souls Bookshop
07.2021 - 07.2022
Pharmacy Clerk
Evatt Pharmacy
06.2021 - 02.2023
High School Diploma -
Copland College
Melba High School
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