Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Kearney

Koyuga,VIC

Summary

A passionate, highly organised and personable former Corporate Real Estate & Administration professional seeking an exciting new career path that provides opportunities for growth and development of skills in a newfound industry. Proactive and meticulous with the proven ability to work collaboratively and autonomously as required. Documented strengths in building and maintaining rapport with a diverse range of stakeholders at any level. My character is well recognised for promoting a positive and energetic workplace environment while encouraging ongoing personal and team development.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Morley Auto Group
02.2023 - Current
  • Responsible for weekly processing of payroll along with daily management and reconciliation of company bank accounts.
  • Ensured accurate record-keeping related to the sale of new and used vehicles with diligent data entry and database management.
  • Assisted with the sale of motor and home insurance products on behalf of the RACV for local members.
  • Delivered excellent customer service and company wide support through prompt responses to client and staff inquiries, addressing concerns effectively, and building strong relationships both internally and externally.


Property Manager VIC/TAS (ANZ)

Jones Lang Lasalle
06.2021 - 07.2023
  • Established strong, professional relationships with the client and business staff by actioning requests promptly and ensuring an outcome that would best support expectations held by all stakeholders.
  • Responsible for all aspects of property management including tenant liaison, lease administration and occupancy issues.
  • Management of high profile rent roll and supplier expenditure invoicing across two key client states with direct responsibility for 110 + assets.
  • Ensured prompt actioning and management of reported property defects ranging from air conditioning faults to floods and ceiling collapses to ensure minimal impact to client business operations.
  • Processing of accounts payable invoices across the portfolio and management of accounts receivable debts incurred by landlords and vendors.
  • Ensured a high level of data integrity surrounding critical lease dates, values and obligations to ensure accurate management and reporting for both internal and external stakeholders.
  • Managed and exercised all real estate deliveries, portfolio wide on all expenditure, revenue and freehold premises.
  • Management of ANZ's annual outgoings budget accurately in line with precise KPI's

Lease Manager

Cushman & Wakefield, DTZ, National Australia Bank
02.2016 - 05.2019


  • Established strong, professional relationships with clients, landlords and residents by promoting team collaboration and delivering exemplary service.
  • Responsible for all aspects of property management including tenant liaison, lease administration and occupancy issues.
  • Ensured vigilant lease management of all critical dates and associated contractual deliverables in line with NAB's KPI's.
  • Management of high profile rent roll and supplier expenditure invoicing state wide with direct responsibility for 250 + assets.
  • Manage major works and refurbishments with external stakeholders to ensure minimum disruption to NAB's business operations.
  • Ensuring high level database (JD Edwards) integrity delivery in line with contract KPI's.
  • Subject matter expert in Corporate Real Estate module (user) for JD Edwards.
  • Directed training, retraining & on boarding of employees to boost performance and enhance business results.
  • Delivery of ongoing performance and compliance reporting, following contract and functional obligations whilst ensuring the highest level of integrity.

Lease Administrator

Cushman & Wakefield, DTZ
06.2012 - 02.2016
  • Provided a high level of lease administration support such as accurate data entry, rent roll management and document management to the Director across several Federal Government client accounts.
  • Provided assistance with the day to day operation of the front office for DTZ/Cushman & Wakefield on an as needed basis. Tasks included fleet and meeting room bookings, answering and directing any incoming queries and greeting visitors.
  • Assisted in the data mapping and digital onboarding of DTZ/Cushman & Wakefield's property data into JD Edwards, ensuring high level of data integrity.

Customer Service Representative

Cushman & Wakefield, DTZ
04.2010 - 06.2012
  • Handled customer inquiries and suggestions courteously and professionally in often critical situations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered consistent flow of customer calls & email correspondence with minimal wait times.
  • Clarified customer issues and determined root cause of problems to resolve reported property issues.

Education

Royal Melbourne Institute Of Tech
Melbourne, VIC
11.2007

Skills

  • Excellent Written & Verbal Communication
  • Time Management
  • Problem Solving
  • Accounts Payable/Receivable
  • Budgeting/Forecasting
  • Data Analysis
  • Business Administration Management
  • Facilities Management
  • Property Management

Certification

- CPCCWHS1001 - White Card - Construction Induction Training. Completed February 2021.

- Rail Industry Worker (RIW) Registered Card Holder - RIW Number Available on Request.

- HLTAID003 First Aid Certificate - Current. Completed March 2021.

- C Class Drivers Licence - VicRoads

- Agents Representative Certificate - Real Estate Institute of Victoria. Completed November 2014.

- Responsible Service of Alcohol Certificate - Current. Completed October 2023.

Timeline

Administrative Assistant

Morley Auto Group
02.2023 - Current

Property Manager VIC/TAS (ANZ)

Jones Lang Lasalle
06.2021 - 07.2023

Lease Manager

Cushman & Wakefield, DTZ, National Australia Bank
02.2016 - 05.2019

Lease Administrator

Cushman & Wakefield, DTZ
06.2012 - 02.2016

Customer Service Representative

Cushman & Wakefield, DTZ
04.2010 - 06.2012

Royal Melbourne Institute Of Tech

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