Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Vanessa Lee Waring

Sydney,NSW

Summary

Account Sales Manager with proven expertise in business development and client management in the Pharmaceutical Industry in Australia. Achieved 9.29% growth and recognized as leading Sales Representative at Smith & Nephew in 2018. Skilled in identifying market opportunities and driving business growth through strategic thinking and effective negotiation. Demonstrated success in leading business development initiatives and fostering collaborative team environments.

Overview

13
13
years of professional experience

Work History

Senior Territory Manager

Phytologic
01.2025 - Current
  • Exceeded revenue targets through effective account management and execution of sales strategies.
  • Nurtured client relationships to enhance retention and satisfaction levels.
  • Conducted market trend analysis to inform strategic planning initiatives.
  • Delivered comprehensive reports on sales performance and market dynamics to senior management.
  • Uncovered new sales opportunities through targeted consumer research initiatives.

Business Development Manager

Asap Skin Products
10.2024 - 01.2025
  • Spearheaded strategic planning and customer service, achieving 20% increase in client retention with personalized skincare solutions.
  • Identified business opportunities and established supplier partnerships to drive revenue growth.
  • Developed sales strategies that consistently surpassed growth targets.
  • Cultivated relationships with key decision-makers, expanding client base significantly.
  • Conducted market research to remain informed on industry trends and competitor activities.
  • Facilitated regular client communication, fostering trust and ensuring needs were met.
  • Collaborated on product launches, aligning offerings with market demands and preferences.
  • Negotiated contracts, securing favorable terms to enhance profitability.

Area Sales Manager

LaRoche-Posay, Cerave & Dercos
04.2021 - 11.2024
  • Achieved consistent sales targets through strategic leadership for LaRoche-Posay, Cerave, and Dercos.
  • Managed key accounts to strengthen client relationships and drive satisfaction.
  • Developed tailored skincare solutions for oncology patients to address medication-related concerns.
  • Collaborated with medical sales team, trainers, and pharmacy teams to enhance performance.
  • Analyzed market trends to identify opportunities for growth and improvement.
  • Prepared impactful sales presentations demonstrating product success and credibility.
  • Compiled performance reports to evaluate sales effectiveness and guide strategic initiatives.
  • Planned promotional activities with marketing team to increase brand visibility.

Territory Manager

Pharmacare
06.2019 - 04.2021
  • Executed sales strategies within assigned territory, achieving targets and strengthening client relationships.
  • Conducted market analysis to guide strategic decisions for key account management.
  • Provided product training and support, ensuring high levels of customer satisfaction.
  • Utilized CRM systems for budget management and compliance with company policies.
  • Cultivated relationships with key decision-makers, fostering trust and loyalty.
  • Analyzed sales data to identify improvement areas, implementing growth strategies.
  • Delivered tailored solutions to clients, significantly enhancing satisfaction levels.
  • Showcased product benefits during presentations, effectively communicating value propositions.

Sales Executive Pharmacy Division

Smith & Nephew ANZ
09.2014 - 03.2019
  • Drove sales growth by developing and executing strategic sales plans.
  • Managed key accounts to foster strong client relationships and ensure satisfaction.
  • Conducted market analysis to identify opportunities and prepared detailed sales reports.
  • Delivered product training on wound care and infection prevention to healthcare professionals.
  • Collaborated with aged care and hospital representatives to facilitate smooth patient transitions.
  • Utilized CRM systems for effective customer tracking and improved follow-up processes.
  • Achieved sales goals by cultivating new customer relationships and expanding market share.
  • Participated in industry trade shows, representing company and generating valuable leads.

Account Manager

LINK Healthcare
01.2014 - 06.2014
  • Built strong relationships to increase client satisfaction and address needs promptly.
  • Maintained high client retention rate through exceptional customer service and proactive anticipation of needs.
  • Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Sales Executive - Pharmacy - Matt Leave Role

Smith & Nephew
05.2013 - 12.2013
  • Cultivated and secured new customer relationships to achieve sales goals and service targets.
  • Researched sales opportunities and leads to exceed sales objectives and boost profits.
  • Boosted sales revenue through strong client relationships and effective sales strategies.
  • Analyzed sales data to monitor progress, adjusting strategies as necessary.
  • Expanded market share via strategic territory planning and targeted prospecting.
  • Implemented CRM system for enhanced customer tracking, improving follow-up processes and conversion rates.
  • Demonstrated expert product knowledge during client interactions, addressing concerns and providing tailored solutions.
  • Participated in industry trade shows to represent company and generate valuable business leads.

Key Account Manager

Procter & Gamble - Wella Hair Salon Division
04.2012 - 03.2013
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client connections through regular communication and effective problem-solving.
  • Developed sales forecasts to achieve daily, monthly, and yearly targets.
  • Delivered exceptional customer service by resolving client concerns swiftly and efficiently.
  • Analyzed sales and customer data to identify trends and enhance profitability opportunities.
  • Conducted account reviews with clients to assess performance and strategise future improvements.
  • Coordinated with internal teams to ensure timely delivery of products and services.
  • Negotiated contract renewals with clients, securing long-term commitments and fostering collaboration.

Education

Diploma - Sales and Marketing

Auckland University
Auckland, NZ
12-1997

Skills

  • Strategic negotiation skills
  • Client education
  • Performance tracking
  • Data analysis
  • CRM software proficiency
  • Sales processes
  • Gallup Clifton Strengths
  • Relationship building
  • Goals and performance
  • Business development and planning
  • Rapport and relationship building
  • Sales presentations

Accomplishments

  • Achieved the top Sales Rep position in 2018 with a 9.29% growth in a $3.2 million territory at Smith & Nephew.
  • Successfully managed key clients in the Pharmaceutical Industry across Australia, including all Pharmacy Banner groups and independent accounts for Wella International Brand.
  • Managed sales territories for Pharmacare, covering Northern Beaches, Upper North Shore, CBD, Eastern Suburbs, Inner West, and Upper New England.
  • Conducted training for pharmacist trainees at UTS, NAPSA (Sydney University), and Canberra University through Advanced Wound Wise Management Seminars.
  • Developed and implemented sales strategies to maximize growth opportunities, consistently achieving or exceeding sales targets.
  • Demonstrated excellent communication skills, influencing key stakeholders from owners and senior management to retail staff.

Interests

  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Senior Territory Manager

Phytologic
01.2025 - Current

Business Development Manager

Asap Skin Products
10.2024 - 01.2025

Area Sales Manager

LaRoche-Posay, Cerave & Dercos
04.2021 - 11.2024

Territory Manager

Pharmacare
06.2019 - 04.2021

Sales Executive Pharmacy Division

Smith & Nephew ANZ
09.2014 - 03.2019

Account Manager

LINK Healthcare
01.2014 - 06.2014

Sales Executive - Pharmacy - Matt Leave Role

Smith & Nephew
05.2013 - 12.2013

Key Account Manager

Procter & Gamble - Wella Hair Salon Division
04.2012 - 03.2013

Diploma - Sales and Marketing

Auckland University

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Vanessa Lee Waring