Vanessa Lelay
Douglas,QLD
Summary
Motivated and dependable student seeking to gain more relevant skills and valuable experience with a positive attitude. Dedicated and organized with excellent communication skills and a willingness to adapt or take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bookseller
QBD Books Willows
10.2022 - Current
- Demonstrated excellent customer service by actively engaging with shoppers and offering personalized suggestions to meet their needs
- Utilized point-of-sale systems proficiently to process transactions, track inventory, and other store operations.
- Played a role in achieving and exceeding Key Performance Indicators (KPIs) by meeting sales targets
Front of House Restaurant Staff
Sakana Modern Asian
10.2022 - Current
- Managed the seating of guests, effectively coordinating reservations
- Took customer orders efficiently, ensuring attention to detail
- Efficiently delivered food orders from the kitchen to customers, ensuring accuracy and promptness
- Collaborated seamlessly with both kitchen and bar teams, providing valuable support in various tasks
Sales Assistant
EB Games/ Zing Willows
08.2022 - 08.2023
- Provided excellent customer service by addressing inquiries, offering product recommendations, and ensuring a positive shopping experience.
- Processed transactions efficiently and accurately using point-of-sale (POS) systems.
Full–Time Nanny
Cilia Family
09.2021 - 02.2022
- Provided nurturing care for a young child, focusing on their overall well-being, safety, and development
- Coordinated and managed the child's daily schedule, including transportation to and from school, as well as extracurricular activities
- Assisted with homework and educational assignments, fostering a positive and supportive learning environment
French and English Tutor
Self-Employed
03.2021 - 09.2021
- Provided one-on-one tutoring sessions, tailoring instruction to meet the young child's needs and learning styles
- Assisted students with their homework assignments, offering guidance and clarification on challenging concepts
- Developed and implemented customized lesson plans to enhance reading and writing skills in both French and English for young learners
Education
Bachelor of Science - Marine Biology & Molecular and Cellular Biology
James Cook University
Townsville, QLD11.2024
Bilingual International Baccalaureate Diploma -
Seoul Foreign School
05.2020
Skills
- Approachable and Friendly
- Can speak multiple languages
- Punctual
- Adaptability
- Attention to detail
- Empathetic and Loyal
Certification
- Driver’s License with own car
- Responsible Service of Alcohol Certification
- Open Water Scuba Diving Certification
- Advanced Open Water Scuba Diving Certification
- Rescue Diver Certification
- First Aid (HLTAID011), CPR (HLTAID009) and O2 Administration (HLTAID015)
Volunteer Experience
- Crave Catering, Seoul, South Korea, 05/2018, 06/2018
- Service Tour in Vietnam, Building a road for a village, 11/2019
- Ambassador’s Program at Seoul Foreign School, 08/2019, 05/2020
References
- Maria - Mother of one of my students, maria.alice.samuelsson@gmail.com
- Lisa Pridmore - Previous manager at QBD Books, 0432958437
- Josh Koning – Owner/ manager of Sakana Modern Asian, 0424919717
- Alison Brennan – Manager at QBD Books Willows, alison.adonis@gmail.com, 0451650069
- Robert Crane - Assistant Manager at EB Games Willows, 0400719390
Languages
English
Native or Bilingual
French
Native or Bilingual
Indonesian
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Bookseller
QBD Books Willows
10.2022 - Current
Front of House Restaurant Staff
Sakana Modern Asian
10.2022 - Current
Sales Assistant
EB Games/ Zing Willows
08.2022 - 08.2023
Full–Time Nanny
Cilia Family
09.2021 - 02.2022
French and English Tutor
Self-Employed
03.2021 - 09.2021
Bachelor of Science - Marine Biology & Molecular and Cellular Biology
James Cook University
Bilingual International Baccalaureate Diploma -
Seoul Foreign School
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