Vanessa Maask
Perth,WA
Summary
Proven Retail Sales Manager with a track record of boosting sales and enhancing customer service at Kingitus OÜ. Skilled in retail operations and sales expertise, demonstrated through effective team training and visual merchandising strategies. Excelled in driving a customer-focused store environment, showcasing a driven work ethic and strong leadership abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Kingitus OÜ
12.2022 - 11.2023
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Bartender
Karjakuus
09.2021 - 12.2022
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Shift Supervisor
Mojitobaar OÜ
04.2022 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Receptionist Lvl 4 -
Haapsalu Vocational Education Center
Haapsalu06.2020
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
Certification
White Card
Timeline
Retail Sales Manager
Kingitus OÜ
12.2022 - 11.2023
Shift Supervisor
Mojitobaar OÜ
04.2022 - 10.2022
Bartender
Karjakuus
09.2021 - 12.2022
Receptionist Lvl 4 -
Haapsalu Vocational Education Center
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