Vanessa Morris

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Increased employee performance through effective supervision and training.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

• Efficiently managed time and resources to ensure timely completion of tasks and responsibilities.
• Improved patient satisfaction by providing compassionate care and addressing individual needs.
• Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
• Assisted in training new employees, sharing expertise and best practices for quality care provision.
• Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
• Developed trusting relationships with patients through active listening skills, genuine compassion, and consistent follow-through on commitments made during conversations.
• Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Provided compassionate and patient-focused care to cultivate well-being.

• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution.
• Emptied trashcans and transported waste to collection areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Verified cleanliness and organization of storage areas and carts.

• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution.
• Emptied trashcans and transported waste to collection areas.
• Organized and used industrial cleaning products following strict safety procedures.

Managed all aspects of business, from purchasing, sales, marketing, customer account, finances and pays.

• Assisted with marketing strategy creation and advertising initiatives to better promote facility to public

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked tallying votes, and marking names and all general duties.

• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.

• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Assisted customers with prompt and polite support in-person and via telephone.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Assisted customers with prompt and polite support in-person and via telephone.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.