Vanessa Nissan
Prairiewood
Summary
Enthusiastic and client-oriented professional with a positive attitude and a strong willingness to learn and grow within the industry. Demonstrates excellent written and verbal communication skills, coupled with a proactive attitude towards teamwork and multitasking. Previous experience in the hospitality industry has honed attention to detail, organizational skills, and the ability to take ownership of projects.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Thirsty Monkey
08.2024 - 10.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Optimized calendar management for executives by scheduling appointments for events strategically while considering priorities and minimizing conflicts.
- Ensured accurate financial recordkeeping by managing expense reports, invoices, budgets, and payroll documentation.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced with Google Workspace (Docs, Sheets, Slides, Drive)
Customer service, Waitress, Crew Trainer
Renis Bar And Grill
01.2022 - 01.2023
- During my tenure as a Hospitality Associate at Reni’s Bar And Grill, I consistently delivered exceptional customer service, ensuring a positive experience for a diverse clientele
- In the fast-paced environment of the restaurant industry, I adeptly managed my time, handling multiple tasks with efficiency and prioritising effectively
- My adaptability and flexibility were evident as I successfully navigated unexpected rushes and special requests, maintaining seamless operations
- Collaborating closely with my colleagues, I communicated effectively and offered support to ensure the smooth functioning of our team
- I honed my problem-solving abilities, swiftly resolving customer complaints and unexpected issues to uphold our high-quality standards in food preparation, presentation, and service, characterised by meticulous attention to detail
- Furthermore, I demonstrated resilience by managing stress during busy periods, remaining calm and composed under pressure, thus contributing to the overall success of the establishment
- Additional Information
- Experience: Kitchen, waitress
- Awards: Employee of the Month (Renis Bar And Grill)
Education
Completed and Graduated Year12 -
Cecil Hills High school
Cecil Hills, NSW09.2023
Skills
- Computer Skills
- Microsoft Excel
- Technology
- Storyboards
- Management
- Customer Service
- Customer service
- Data entry
- Administrative support
- Microsoft Word
- Time management
- File organization
- Microsoft outlook
Language
English
Assyrian
Arabic
Timeline
Administrative Assistant
Thirsty Monkey
08.2024 - 10.2024
Customer service, Waitress, Crew Trainer
Renis Bar And Grill
01.2022 - 01.2023
Completed and Graduated Year12 -
Cecil Hills High school
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