Vanessa Panganiban
Emerald,Australia
Summary
Reliable, top notch sale associate with outstanding customers, service skills and relationship building strength. Dedicated to welcoming customers and providing comprehensive service, in-depth understanding of sales strategy and merchandising techniques. Answering customers phone calls.
Ambitious career, focused, jobseeker, anxious to obtain an entry level to help launch career while achieving company goals.
To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills. Excellent time management and problem-solving skills.
Organised and dependable candidate. Successful at managing multiple priorities with a positive attitude, willingness to take on, added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Picking and Packing
Vee Jay's
04.2019 - 12.2020
- Grated and packaged finish products, transporting items for additional processing storage or shipments offsite
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Inspected products before shipment and upon arrival to maintain best in class service quality and high standards of customer service
Retail
Big W
12.2021 - 12.2021
- Balanced and organised cash register by handling cash and counting change
- Checked pricing scanned items, applied discounts and printed receipts to ring up customers
- Used POS system to process sales, returns, online orders and gift card activations
- Greeted customers helped, locate merchandise and suggested suitable options
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Contributed to design and set up of merchandise, displays promoting key products, creating a aesthetically pleasing arrangements to attract customers attention
- Spoke to customers in native language to increase loyalty and establish relationships
- Answered questions about store policies and addressed customer concerns
- Assisted customers with prompt and polite support in person and via telephone
Hospitality Team Member
Bluecare Avalon
08.2022 - Current
- Took an extra hours and shifts during busy periods to meet tight deadlines.
- Greeted guest and visitors, upon arrival and determined how to be of assistance.
- Resolve guests problems and complains to improve overall satisfaction.
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
Personal Carer
Bluecare Avalon
08.2022 - Current
- Supported bathing, dressing, and personal care needs
- Provided ongoing compassionate patient care for each client
- Maintain clean and well organised environment for clients happiness and safety
- Laundered clothing and bedding to prevent infection
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Assisted with meal, planning to meet nutritional plans
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bowen State High School
Bowen, QLD11.2021
Negros Occidental High School
Philippines 03.2018
Skills
- Cash Handling
- Costumer Service
- Time Management
- Energy and Physical Stamina
- Safety Understanding
- Product Knowledge
- Basic Math
- Adaptability
- Cultural Awareness
- Time management
- Cleaning
- Self-motivated
- Packaging
- Sorting
- Multitasking
- Heavy lifting
- Respectful and compassionate
- Relationship building
- Housekeeping
- Physical stamina
Certification
- Certificate III in fitness
- BLUE CARD
- FIRST AID CERTIFICATE
Languages
Tagalog
Native or Bilingual
Spanish
Limited Working
Portuguese
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Hospitality Team Member
Bluecare Avalon
08.2022 - Current
Personal Carer
Bluecare Avalon
08.2022 - Current
Retail
Big W
12.2021 - 12.2021
Picking and Packing
Vee Jay's
04.2019 - 12.2020
Bowen State High School
Negros Occidental High School
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