Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vanessa Pyne

Mango Hill,Qld

Summary

Experienced with administrative tasks, including data entry and document management. Utilizes organizational skills to maintain efficient office operations. Track record of fostering collaborative workplace and ensuring accuracy in all tasks.

Effective communicator and dependable candidate successful at managing multiple priorities with a positive attitude and strong sense of integrity. Willingness to take on added responsibilities to meet designated timeframes and ensue company success.

Overview

23
23
years of professional experience

Work History

Administration

The Pyne Family Trust
01.2009 - 07.2023
  • Responsible and highly self-motivated person conscience of completing tasks within specific deadlines whilst working from home environment
  • Record and accounting of current year administration
  • Data entry and invoicing clientele
  • Processing weekly Wages and Superannuation payments
  • Business BAS Tax requirements and liaise with Accountant or Financial Institution
  • Reception commitments – answer telephone, appointment making
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
  • Edited documents to improve accuracy of language, flow and readability
  • Generated reports and typed letters in Word

Disability Support Worker Traineeship

Carerslink
01.2014 - 01.2018

Provide palliative care with a focus on holistic, family-centered support, encompassing emotional care with therapies promoting compassion and positive quality of life.

  • Provide quality service, which enhanced quality of life, and, meet pre-determined performance measures established by Carerslink.
  • PEG feeding
  • Personal care and assist daily activities by dressing, grooming, bathing and toileting.
  • Listen to music, read out loud, dance or watch movies. Experience art via sensory touch activities.
  • Play music on piano together while singing.
  • Perform relaxation techniques – hair brushing and therapeutic massage with essential oils.
  • Demonstrated respect, friendliness and willingness to support wherever needed.
  • Provided high level of physical support via manual handling.
  • Monitor vital signs, behaviours, moods and adjust activities accordingly.
  • Maintain safety with tidy, clean and hazard-free environment.

Community Support Worker

Real Community Services
01.2014 - 01.2014

Prioritized care that improved well-being and met pre-determined performance measures established by Real Community Services.

Co Share Independent Living House:

  • Support specific medical requirements; Cerebral Palsy Intrathecal Baclofen Pump, Colostomy bag and Acquired Brain Injury.
  • Mental Health support via physical activities to accomplish improved mood stability.
  • Collaborate, plan and prepare dietary requirements according to prescribed diets.
  • Maintain optimal health by overseeing medication administration and accompany doctor's appointments.
  • Establish a clear process to store, utilize and retrieve household duties records.
  • Assist residents in accordance of individual service plans.
  • Implement activities to encourage movement, stretching and strength building.
  • Confer with Supervisor.
  • Assist with dressing guidance, grooming, meal preparation and medication prompts.
  • Encourage financial life skills management with money, pay bills and shop for groceries or personal items.
  • Used Computers as a digital tool to maintain records of; services performed, equipment maintenance, condition of patient, Bristol Stool Form Scale, incident reports.
  • Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.

Private Family Home Assisted Support:

  • Recognize and report abnormalities or changes in health status to parents and case manager.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Domestic duties and assisted Parents with daycare drop off.
  • Engage children in meaningful conversation, socialization and activity to promote cognitive and social development.
  • Providing personal care assistance.

Community Support Worker

Life Style Solutions
01.2011 - 01.2012

Provide a young adult and their family nurturing support they need to succeed and meet pre-determined performance measures established by Life Style Solutions:

  • Follow personal care routines of showering, toileting and dressing.
  • Assisted with family daily living activities, run errands and domestic duties.
  • Prepare and administer a PEG feed.
  • Remain alert to health issues associated with Acquired Brain Injury, Epilepsy, Asthma, Hypoxia and recognize nonverbal cues.
  • Report and document shift progress notes.
  • Preform manual transfers using a ceiling hoist and slide sheets.
  • Observe RN administer of medication including Ventolin, Oxygen and Intranasal Midazolam.
  • Routine check of vital signs documented, including temperature, breathing rate, pulse and oxygen levels.
  • Use regular repositioning and pressure relieving equipment to maintain skin integrity and comfort levels.
  • Applied manual handling knowledge to safely ambulate individual in different spaces involving varying elevations and obstacles.
  • Schedule and accompany medical appointments.
  • Plan activities to encourage movement, stretching and strength-building.
  • Conferred with supervisor condition and medical care.
  • Build strong relationship rapport to deliver emotional support and companionship.
  • Determine specific needs and provide appropriate level of care for individual well-being.

Personal Care Assistant

Spinal Life Australia
01.2001 - 01.2009

Deliver exceptional, person-centered specialized care to an individual with complex and critical needs, which enhanced quality of life and met pre-determined performance measures established by Spinal Life Australia:

  • Provide breathing support via ventilator through sterile Nasopharyngeal and Ororpharyngeal suctioning with regular ventilator circuit changes.
  • Manually ventilate Tracheotomy through sterile site clean and dressing change.
  • Remained alert to health indicators and competently responded.
  • Supra pubic catheter care requirements.
  • Administer a PEG feed.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Lip-read for communication purposes with individual.
  • Apply mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Maintain and organize assigned station and service areas.
  • Schedule and accompany hospital/medical appointment.
  • Document vital signs, behaviour and medications in progress notes and medical records.
  • Preform daily physical therapy - including passive movements and chest physiotherapy using thoracic percussion.
  • Assist new staff with job education and skill development.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Personalized social experiences to create memorable moments with family and friends.
  • Demonstrated respect, friendliness and willingness to assist wherever needed.
  • Participated in team-building activities to enhance working relationships and build rapport.
  • Domestic duties carried out and night shift requirements preformed accurately and efficiently.
  • Implemented flexible shift availability for day, night, weekend and holiday periods.
  • Adhered to all policies and procedures established guidelines and rules of the organization.
  • Attended a refresher course to stay current with industry best practices.

Education

Diploma - Remedial Massage

Aminya Natural Therapies
Marcoola, QLD
2019

Diploma - Reflexology

Aminya Natural Therapies Academy
Marcoola, QLD
2018

Certificate III, IV - Disability Studies

Community Institute of Training
Brisbane, QLD
2015

Certificate III - Home And Community Care

Community Institute of Training
Brisbane, QLD
2014

12 Secondary -

Clontarf Beach State High School
Clontarf, QLD
1993

Skills

  • Impeccable Privacy and Confidentiality standards
  • Understanding Customer Needs
  • Professional Under Pressure
  • Respectful and Positive Personality
  • MS Office
  • Clear, Concise Communication
  • Teamwork and Collaboration
  • POS Systems and Ordering Platforms
  • Data Entry
  • Efficient and Detail-Oriented

References

Amanda Griffin

Metro North Health & Safety Advisor/ RN

0423 384 754


Michael Pyne

Co-Owner/Director MVP Towing

0438 717 665

Timeline

Disability Support Worker Traineeship

Carerslink
01.2014 - 01.2018

Community Support Worker

Real Community Services
01.2014 - 01.2014

Community Support Worker

Life Style Solutions
01.2011 - 01.2012

Administration

The Pyne Family Trust
01.2009 - 07.2023

Personal Care Assistant

Spinal Life Australia
01.2001 - 01.2009

Diploma - Remedial Massage

Aminya Natural Therapies

Diploma - Reflexology

Aminya Natural Therapies Academy

Certificate III, IV - Disability Studies

Community Institute of Training

Certificate III - Home And Community Care

Community Institute of Training

12 Secondary -

Clontarf Beach State High School
Vanessa Pyne