Summary
Overview
Work History
Education
Skills
References
Timeline
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Vanessa Quilliam

Kingston Beach

Summary

Bringing a diverse background in tourism and hospitality, including hands-on experience in hotels, tourism businesses and Airbnb properties where I worked across the food and beverage service, retail, tour guiding and the arts.

Efficient Contract Cleaner known for productive and swift completion of tasks. Excel in communication, adaptability, time management and problem-solving to ensure high-quality service in diverse settings.

Overview

17
17
years of professional experience

Work History

Contract Cleaner

Younique Stays
St Helens
03.2024 - Current
  • Maintaining a high standard of cleaning, restocking consumables and changing linen, to ensure presentation was guest ready across multiple Airbnb properties for Younique Stays.
  • Reporting any maintenance issues found during cleaning sessions to supervisor.
  • Maintaining inventory of cleaning supplies and ordering new stock when necessary.
  • Staff training to meet business safety standards and cleaning operation procedures.
  • Checking all doors are securely locked before leaving the premises each day.
  • Sweeping, mopping, vacuuming and shampooing carpets and floors. Deep cleaning of properties when required.
  • Being part of a team that helped deliver the Gold for the business at the 2025 Australian Tourism Awards.

Wildlife Artist

Self Employed
Kingston Beach
05.2008 - Current
  • Participated in exhibitions and arts market events within the community.
  • Instructed classes on drawing basics such as shading techniques and watercolour techniques.
  • Manage social media accounts for the studio by creating content and responding to inquiries from customers.
  • Collaborated with clients to develop custom artwork that met their needs.
  • Promoted artwork through online platforms such as facebook or Instagram.
  • Created original artwork in a variety of mediums including watercolour paints, pencils and charcoal.
  • Manage an online shop.

Gallery Owner

Waubs Bay Gallery
Bicheno
11.2014 - 08.2019
  • Managed daily operations of business.
  • Organised events such as exhibitions and workshops.
  • Oversaw budgeting and financial management.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created marketing campaigns to attract new customers.

Education

Tour Guiding Certificate 3 -

TAFE Tasmania
Hobart
11-2001

Hobart College
Mt Nelson
12-1989

Skills

  • Inventory management
  • Customer service
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Communication skills
  • Event organization
  • Social media marketing
  • Budget management
  • Safety compliance
  • Efficient cleaning techniques
  • Multitasking and organization
  • Reliability and punctuality
  • Housekeeping
  • Professional appearance
  • Physical stamina
  • Quality assurance
  • Exceptional time management
  • Staff training
  • Work independently

References

References available upon request.

Timeline

Contract Cleaner

Younique Stays
03.2024 - Current

Gallery Owner

Waubs Bay Gallery
11.2014 - 08.2019

Wildlife Artist

Self Employed
05.2008 - Current

Tour Guiding Certificate 3 -

TAFE Tasmania

Hobart College
Vanessa Quilliam