Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Vanessa Reis

Summary

Experienced, organized, and reliable professional seeking a position to advance career while being flexible to work school hours or full time. With over 4 years of experience as a Dental Assistant, 5 years of experience in Purchasing/Administrative, and over 3 years of Customer Service experience in retail, gained in Australia and Portugal, brings diverse range of skills that will greatly contribute to company. Fluent in Portuguese, English, and proficient in Spanish, possesses strong communication abilities. Highly motivated and quick to learn new skills, excels at adapting to new environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Dental Assistant

Riversdale Orthodontics
10.2020 - Current
  • Meeting and Greeting patients
  • Chair side assistant and first triage for dental emergencies
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Assisting in X-rays
  • Operating 3D scans
  • Schedule appointments
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
  • Contributed to office organization by maintaining accurate patient records and updating files regularly
  • Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively

Casual Sales Assistant

Essjai Accessories
10.2019 - 02.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
  • Informing customers of shop promotions to encourage purchases
  • Performing end-of-day cleaning duties
  • Processing customer payments using the shop's Point of Sale (POS) system

Head Monogrammer/sales assistant/2iC manager/Manager

Mon Purse
12.2015 - 07.2017
  • Responsible for managing the staff in the Sydney CBD store and Paddington flagship store
  • Responsible for training new staff Australia-wide in the monogramming process, including by creating an induction manual and accompanying video of the monogramming process
  • Ensuring high levels of customer service
  • Maintaining outstanding store and visual merchandising standards
  • Assisting with the sales processes by ensuring a well-stocked and maintained store
  • Managing budgets and financial records

Casual Sales Assistant

Myer
09.2015 - 01.2016
  • Serving customer with their various enquiries
  • Keeping level of stocks
  • Serving customers at the counter, dealing with cash and receiving payments
  • Maintenance of the good appearance of the shelves
  • Interacting with the customers during Christmas time, with microphone, singing and dancing with costumes and entertaining the kids with activities and books

Purchasing Assistant

Supernova S.A.
06.2008 - 06.2013
  • Company Overview: Supernova is a company responsible for manufacturing and distributing personal goods, including hair care, nail care and cosmetics
  • Conducted thorough research to source high-quality materials at competitive prices
  • Researching potential vendors to acquire new materials and products, scheduling deliveries, tracking deliveries and verifying inventory
  • Ordering food for canteen and monitoring stock levels
  • Ordering stationery and monitoring stock levels for all departments;
  • Negotiating construction contracts for the company's new factory
  • Managing the car fleet for the sales team and its maintenance
  • Within all these tasks, I could develop an Administrative experience, as it was my responsibility also to guarantee that all departments were running according to the company's guidelines
  • In my department, we were also responsible for being the CEO's PA


Education

Agents Representative Course - Real State

Real State Institute of Victoria
Melbourne, VIC
04.2020

Post-graduation Marketing Management - Marketing Management

School of Economics And Management
Lisbon, Portugal
01.2011

Graduation business management - Business Administration And Management

Polytechnic of Leiria
Leiria, Portugal
01.2007

Skills

  • Patient Care Coordination
  • Infection control
  • Clinical documentation
  • Effective communication
  • Electronic charting
  • Commitment to Lifelong Learning
  • Vendor negotiation
  • Accurate Data Entry
  • Multitasking and time management
  • Administrative support
  • Adaptable Learner
  • Effective Problem Resolution

Certification

  • Business Administration Graduation Certificate
  • Marketing Management Post Graduation Certificate
  • Agents Representative Certificate
  • Fist Aid

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Interests

  • I enjoy cooking for friends and family gatherings
  • Bread Making
  • I like trying new recipes and food trends
  • High-Intensity Interval Training
  • Committed to improving personal fitness through regular running and lifting
  • Stand-up Paddleboarding (SUP)
  • Running
  • Movies, Series and Documentaries
  • Books (active reader)

Timeline

Dental Assistant

Riversdale Orthodontics
10.2020 - Current

Casual Sales Assistant

Essjai Accessories
10.2019 - 02.2020

Head Monogrammer/sales assistant/2iC manager/Manager

Mon Purse
12.2015 - 07.2017

Casual Sales Assistant

Myer
09.2015 - 01.2016

Purchasing Assistant

Supernova S.A.
06.2008 - 06.2013

Agents Representative Course - Real State

Real State Institute of Victoria

Post-graduation Marketing Management - Marketing Management

School of Economics And Management

Graduation business management - Business Administration And Management

Polytechnic of Leiria
Vanessa Reis