Vanessa Scott
Roma,QLD
Summary
I'm a dedicated professional seeking a new career opportunity, demonstrating a strong work ethic and reliability. Proven abilities in customer service, multitasking, and time management ensure exceptional experiences for clients. Committed to personal growth and eager to embrace training that enhances skill sets.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administration
Raine & Horne Rural Roma Trading as PJH Livestock & Property Pty Ltd
Roma, QLD
07.2021 - Current
- Coordinated and executed duties to enhance operational efficiency.
- Provide excellent service and attention to customers when face-to-face, or through phone conversations.
- Maintain accuracy and compliance in trust account reporting.
- Prepared and processed invoices, payments and bank deposits.
- Reconciled bank statements on a regular basis.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Assisted in managing daily operations for property managers.
- Reviewed documents such as invoices, purchase orders, and checks, ensuring accuracy of information provided.
- Partnered with sales representatives to improve customer interactions.
- Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.
Lead Educator
Milestones Early Learning
Roma, Qld
07.2016 - 06.2021
- Developed lesson plans to foster engaging learning environments.
- Provided a positive and welcoming experience when collaborating with adults and children.
- Identified the learning achievements through detailed documentation of performance results and program modifications.
- Kept comprehensive records while ensuring safe environments during meals, naps, and activities.
- Attended workshops to enhance professional expertise.
- Discussed students' progress with parents.
Waitress
Chapters of Roma
Roma, Qld
12.2005 - 06.2006
- Welcomed customers, fielded queries and suggested daily specials.
- Maintained supply levels in service areas during off-peak hours.
- Delivered food and beverages directly to guests at tables.
- Prepared workspaces and materials to ensure readiness for the following day.
Clothing Sales Assistant
Golders
Roma, Qld
2013 - 2016
- Greeted customers upon entry into the store and provided assistance where needed.
- Managed processes for customer returns and exchanges to ensure accurate payment refunds and item trades.
- Replenished shelves, racks, and bins with new merchandise.
- Assisted customers in selecting clothing items based on their individual needs.
- Processed stock by replenishing floor racks and backstock racks.
- Organized clothing from fitting spaces back into respective department locations.
- Tagged items with prices, markdowns, and restocked shelves based on the merchandising plan.
- Placed special orders or called other stores to find desired items.
Teacher Aide
Roma State College
Roma, Qld
2007 - 2008
- Supported teaching staff in executing educational activities for all students.
- Developed effective rapport with students, parents, colleagues, and administrative staff.
- Oversaw the well-being and participation of children during activities.
- Ensured student safety by closely monitoring behaviors and movements.
Trainee Teacher Aide
Roma Central Preschool
Roma, Qld
2006 - 2007
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
- Assisted teachers with lesson preparation and curriculum implementation.
Education
High School Diploma -
Roma State College
Roma 12.2008
Skills
- Skilled in Microsoft Office applications
- Financial statement reconciliation
- Sales assistance
- Proficient verbal and written communication
- Problem solving
- Effective time management
- Effective relationship management
- Accounts payable processing
- Customer engagement
- Proficient multitasking
- Strong attention to detail
- Active listening
- Front office administration
Certification
- Certificate IV in Real Estate Practice, Salesperson License Number 4743791
- Cert III in Childcare Services
- Diploma in Early Childhood
- Cert III in Business
References
Shannon Kajewski
0429 070 702
Kayla Walsh
0448 088 201
Chloe Lee
0435 806 519
Jacinta Curran
0422 579 977
Timeline
Administration
Raine & Horne Rural Roma Trading as PJH Livestock & Property Pty Ltd
07.2021 - Current
Lead Educator
Milestones Early Learning
07.2016 - 06.2021
Waitress
Chapters of Roma
12.2005 - 06.2006
Clothing Sales Assistant
Golders
2013 - 2016
Teacher Aide
Roma State College
2007 - 2008
Trainee Teacher Aide
Roma Central Preschool
2006 - 2007
High School Diploma -
Roma State College
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