Vanessa Silvestri
Cheltenham,VIC
Summary
Results-driven professional with exceptional analytical, multitasking, and time management abilities. Experienced in overseeing daily operations of business segments or departments. Dedicated and cost-conscious individual focused on maximizing revenue potential.
Overview
10
10
years of professional experience
Work History
Account Manager
Merchgirls
Balaclava, VIC
03.2022 - Current
- Maintaining and Building relationships
- Developing bespoke custom merchandise concepts with clients.
- Working closely with production, graphic design, and product developers.
- Monday Smartsheet and Salesforce program use.
- Domestic travel for road shows
- Working with medium to large corporate businesses, Charities, retail and many other sectors
- Strong ability to meet team and personal budgets.
- Managing multiple accounts simultaneously while meeting deadlines.
- Negotiating contracts with clients to maximize profitability.
- Analyzing client data and identified opportunities for growth.
- Drafting proposals outlining services, costs, and benefits for prospective customers.
- Collaborating with marketing team to develop promotional materials for clients.
- Maintaing accurate records of all customer interactions in the CRM system.
- Generated leads through cold calling activities.
National Sales Manager
The Aviary Agency
South Melbourne, VIC
12.2018 - 03.2022
- Sales
- Managing social media and PR.
- Travel domestically.
- Managed major accounts (Myer, David Jones, Iconic).
- Strong ability to manage and make budgets.
- Managed sales team members.
- Placing orders new CRM Systems
- Cold calling and generating new business
- Maintaining current customer relationships and managing growth
- Working alongside the design team.
- Joor Program use.
- Mailchimp program use.
- Created monthly reports to review performance
- Evaluated customer feedback and identified areas of improvement in the sales process.
- Developed and implemented strategies to increase sales revenue.
National/NZ Wholesale Account Manager
Maximum Agencies
Melbourne, VIC
08.2014 - 10.2017
- Sales
- Looking after social media and PR, assisting on international PR trips
- Travel domestically and New Zealand
- Order entry through CRM systems
- Manage majors
- Tracked and managed budgets
- Cold calling and generating new relationshops
- Maintaining current customer relationships
- Working along side design team and assisting on design trips
- Niche program use
- JOOR program use
- Mailchimp Program use
- Dispatch, pick and packing
- International travel to meet with PR and Manufacturing agents.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members across the country.
- Managed the entire sales process from prospecting to order fulfillment.
Education
Advanced Diploma in Applied Fashion and Technology -
Tafe SA
01.2010
Cabra Dominican College
SA01.2007
Skills
- Sound experience in PC programs, Windows, Excel, and spreadsheets AP21, Niche, Monday, and Salesforce
- Well-developed communication skills and the ability to liaise effectively at all levels
- An easygoing and friendly personality, and able to work productively as a member of a team or independently, as required
- I have excellent planning and organization skills, and I am able to handle multiple tasks efficiently and effectively
- Disciplined and dedicated approach to completing tasks and achieving objectives
- Exceptional customer service skills
- Great attention to detail
- Knowledge in marketing and promotion
- Contract Negotiation
- Converting leads
- Lead Generation
- Goal-Oriented
- Excellent understanding of garment design and manufacturing process
- Strong fashion and colour sense, good knowledge of fibres and fabrics
- Confident in styling, Merchandising, pattern making, design and fashion drawing
References
On request
Timeline
Account Manager
Merchgirls
03.2022 - Current
National Sales Manager
The Aviary Agency
12.2018 - 03.2022
National/NZ Wholesale Account Manager
Maximum Agencies
08.2014 - 10.2017
Advanced Diploma in Applied Fashion and Technology -
Tafe SA
Cabra Dominican College
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