Vanessa Stewart
Mayfield,Australian Capital Territory
Summary
Dynamic and friendly hostess with extensive experience in operations management and vendor relationships. Adept at maintaining health and safety compliance, monitoring stock levels, and ensuring food preparation standards. Skilled in conflict resolution techniques and efficient organisation, with a strong focus on OH&S compliance procedures. Career goal: to leverage expertise in hospitality to enhance guest experiences and operational efficiency.
Overview
2
2
Languages
22
22
years of professional experience
Work history
Restaurant Manager
3 Pigs Trattiora
2025.10 - 2026.08
- Oversaw daily restaurant operations to guarantee efficient service delivery.
- Trained staff on menu offerings and service protocols to enhance guest experience.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Implemented scheduling practices for staff to maintain efficient labor costs.
Post Office Manager
Barnawartha Post Office
2020.02 - 2024.12
- Oversaw daily operations, ensuring efficient mail processing and delivery systems.
- Managed staff schedules and training programs to enhance team performance.
- Implemented process improvements, increasing operational efficiency and customer satisfaction.
- Developed and maintained relationships with local businesses to support community engagement.
Steward / Bar
Army Barracks
2019.02 - 2019.12
- Prepared and assembled meals according to military dietary guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring timely restocking of supplies.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
Motel Manager
Varios Institutions And Organizations
2016.01 - 2018.03
- Managed daily operations, ensuring high standards of guest service and satisfaction.
- Oversaw staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Implemented cost-control measures, optimizing resource allocation across departments.
- Developed marketing strategies that increased occupancy rates and revenue generation.
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Established maintenance schedules for facilities to ensure safety and compliance with regulations.
Assistant in Nursing
Bupa Aged Care
2005.02 - 2010.08
- Provided compassionate care to residents, enhancing overall well-being and comfort.
- Assisted with daily living activities, promoting independence and dignity among elderly patients.
- Monitored vital signs and reported changes, ensuring timely interventions for patient safety.
- Collaborated with nursing staff to develop personalized care plans tailored to individual needs.
- Trained new staff on best practices for resident care and facility operations, fostering team efficiency.
- Implemented infection control procedures, contributing to a safer environment for residents and staff.
- Engaged residents in social activities, improving mental health and reducing feelings of isolation.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
Certificate III - Nursing
Training Australia
Homebush, NSWSIT 50416 - Hospitality
Redmako
Australia Queensland 2019.02 - 2019.08
Responsible Management of Licensed Venues - Hospitality
bbht
Australia Vic 2014.09 - 2014.09
Skills
- Operations management
- Efficient organiser
- Table setting standards
- Vendor relationship
- Health and Safety Compliance
- Stock level monitoring
- Conflict resolution techniques
- Food preparation and safety
- OH&S compliance procedures
- Dynamic, friendly hostess
Languages
English
Beginner
English
Fluent
Languages
4
Timeline
Restaurant Manager
3 Pigs Trattiora
2025.10 - 2026.08
Post Office Manager
Barnawartha Post Office
2020.02 - 2024.12
SIT 50416 - Hospitality
Redmako
2019.02 - 2019.08
Steward / Bar
Army Barracks
2019.02 - 2019.12
Motel Manager
Varios Institutions And Organizations
2016.01 - 2018.03
Responsible Management of Licensed Venues - Hospitality
bbht
2014.09 - 2014.09
Assistant in Nursing
Bupa Aged Care
2005.02 - 2010.08
Certificate III - Nursing
Training Australia