Vanessa Summers
Perth,WA
Summary
Professional with strong background in support services, ensuring efficient operations and excellent client satisfaction. Skilled in problem-solving, communication, and resource management, consistently driving team collaboration and achieving objectives. Adaptable and reliable in dynamic environments, well-versed in administrative tasks, technical troubleshooting, and customer service. I am always willing to learn new things and widen my understanding of the industry.
Overview
6
6
years of professional experience
Work History
ADMIN SUPPORT OFFICER / PARTS CO-ORDINATOR
OFFSHORE MINING & CIVIL
Perth, WA
07.2024 - Current
- Opening workshop & field service jobs
- Quoting jobs - Finding competitive parts & contractor pricing
- Data entry - Daily & weekly timesheets including payroll
- Parts ordering - Finding appropriate suppliers, contractors etc for job specific works while verifying this suits the given timeframe.
- Stock control - Monitored stock levels & carried out stock ordering
- Established strong relationships with vendors & contractors, resulting in improved communication and faster delivery times.
- Closing jobs - Preparing job packs for invoicing including checking timesheets, invoices, stock used is accurately captured.
- Status report - Kept a detailed & functional report on current works with key information updated regularly.
- Client communication - Kept in contact & built relationships with clients regarding their machinery / vehicles.
- Updating registers - Updated servicing & repair information of internal assets.
STOREPERSON / WAREHOUSE
DAIMLER TRUCKS PERTH
08.2023 - 07.2024
- Picking and packing orders ranging from one item to hundreds with accuracy.
- Dispatching goods nationwide with various different courier services.
- Liaising with customers, courier services, managers and suppliers.
- Receiving of goods including marking off incoming stock and processing orders into our system.
- Maintaining stock levels including stock counts and checks ensuring products aren’t faulty.
- Hit sales quota and targets.
- Supervising and allocating jobs including training new starters.
- Follow safety procedures and enforce safety procedures in all aspects.
RETAIL ASSISTANT
CITY BEACH CANNINGTON
09.2022 - 07.2023
- Front of house – assisting customer queries as they walk into the store and keeping a watch of who enters and leaves the store.
- Soft goods – keeping the shelves and displays tidy and presentable.
- Fitting rooms – helping customers with sizing and returning items to store floor.
- Checkouts – finalizing customer sales process.
RETAIL ASSISTANT
TARGET
06.2021 - 09.2022
- Work with a team or by myself to get the daily needs of the store completed. I have worked multiple busy periods at the store. Ie Christmas, Easter and Black Friday sales.
- I have worked within all departments, PPD – picking and packing of online orders, dispatching goods via postal services.
- Door – assisting customer queries as they walk into the store and keeping a watch of who enters and leaves the store.
- Soft goods – keeping the shelves and displays tidy and presentable.
- Registers – Assisting customers to pay for their purchases.
- Returns – Putting items back into the store where they are located.
- General customer service.
KITCHEN HAND
JARRAHDALE TAVERN
07.2019 - 12.2019
- Plate up salads, ran meals to customers, prepare pizza, clear tables, wash dishes, wipe tables, sweep and mop kitchen areas.
Education
Certificate II - Sports and Recreation
SEDA College
Leederville, WAYear 4 - Year 10 - undefined
Court Grammar
Mundijong, WASkills
- Teamwork: I enjoy working by myself or within a team, I find learning from other people within my workplace very beneficial
- Positive Attitude: I always maintain a positive attitude, I am honest and loyal
- Communication: I know and understand the importance of manners and respect, and use these in my everyday interactions with people at work, home and in public I enjoy talking and interacting with people from different backgrounds and I am not shy to start a conversation I am able to communicate clearly both verbally and written
- Reliability: I am very reliable and will always show up on time This has been important to me especially within my work duties and obligations
- Initiative: I always use my initiative where I can Whilst I follow rules as set out for me I also understand it is important to use my own common sense to get things done in a quick efficient manner
Timeline
ADMIN SUPPORT OFFICER / PARTS CO-ORDINATOR
OFFSHORE MINING & CIVIL
07.2024 - Current
STOREPERSON / WAREHOUSE
DAIMLER TRUCKS PERTH
08.2023 - 07.2024
RETAIL ASSISTANT
CITY BEACH CANNINGTON
09.2022 - 07.2023
RETAIL ASSISTANT
TARGET
06.2021 - 09.2022
KITCHEN HAND
JARRAHDALE TAVERN
07.2019 - 12.2019
Year 4 - Year 10 - undefined
Court Grammar
Certificate II - Sports and Recreation
SEDA College