Vanessa Valenti
Sydney
Summary
Customer-oriented with experience in restaurant environments, I’ve developed problem-solving skills.
Experience in customer services, drinks, food and the ability to work under pressure allows me to balance deadlines with a fast-paced environment. Additionally, teamwork and adaptability have been essential tackling challenges with a solution-oriented approach.
Working Holiday Visa 417
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tax Consultant
Pwc Services
01.2024 - 02.2025
- Work in a team to meet the needs of each of the members to obtain the best result for the customer
- Ability to stay calm under high-pressure situations with approaching deadlines
- Being attentive to customer needs, providing tailored solutions, and ensuring a positive experience by addressing concerns promptly and professionally
- Maintained positive relationships with both existing and prospective clientele through excellent customer service and responsiveness.
- Applied necessary adjustments, deductions, and credits to optimize client costs and ensure maximum savings.
Pub Waiter
Dylan Dog Horror Pub
05.2023 - 11.2023
- Maintained clean and organized pub area.
- Served food and drinks at the table.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaboration with the kitchen and bar team
- Take orders accurately, oriented customers to choose typical dishes, resolving issues promptly to preserve guest satisfaction.
Banquet Waiter/Weddings and Events
Catering La Torre
03.2022 - 09.2022
- Organized food, utensils, and condiments on trays to make sure meals were served with all required items.
- Refilled beverage glasses, cleared and reset tables, and kept services area stocked.
- Helped to set up tables, buffets, and drink stations according to the established standards.
- I helped create a positive vibe by keeping communication open between the front and back of house teams.
- Restocking of salad bar and buffet for lunch and dinner service.
Restaurant Waiter
Basilico
03.2021 - 06.2021
- Serving food and beverage to the clients
- Promoted restaurant specials and upsold menu items
- Communicated with kitchen staff to enable accurate food preparation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Master's Degree in Law - Law
University of Palermo, Italy
Palermo, Italy10-2023
Erasmus Project - Law
Pan European University
Bratislava, Slovakia06-2021
Skills
- Time management
- Attention to detail
- Adaptable and quick to learn
- Order taking
- Food preparation knowledge
- Meal recommendations
Certification
RSA Certificate
Driver's License (Manual)
Languages
Italian
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Tax Consultant
Pwc Services
01.2024 - 02.2025
Pub Waiter
Dylan Dog Horror Pub
05.2023 - 11.2023
Banquet Waiter/Weddings and Events
Catering La Torre
03.2022 - 09.2022
Restaurant Waiter
Basilico
03.2021 - 06.2021
Master's Degree in Law - Law
University of Palermo, Italy
Erasmus Project - Law
Pan European University
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