Vanessa Vete
Mickleham,Vic
Summary
With a social policy degree and over a decade of dedicated experience, I am a compassionate professional committed to fostering positive outcomes for vulnerable families and communities. My passion for helping people has been the driving force behind my work, particularly in high-risk cases. Adept at navigating both non-government and government organizations, I bring a diverse skill set to the table. As a fast learner, I thrive on the challenge of providing effective solutions and contributing to meaningful, lasting change in individuals' lives.
Overview
13
13
years of professional experience
Work History
Founder and Director
Vetelino Siva Samoa
Auckland , New Zealand
01.2021 - Current
- Created a specific program using cultural practices to teach value, discipline and confidence.
- Choreographed and tutored cultural dances using cultural techniques and principals.
- Liaised with social services and external stakeholders for business
- Responsible for teaching youth cultural dances aswell as educating them about their culture.
- Project managed and directed the end of year showcase.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
Healthcare Advisor & Assistant
Te iti Pounamu Hauora
Mickleham, VIC
03.2023 - 09.2024
- I used an in-depth understanding of regional healthcare policies and regulations to create programs and internal policies.
- Advocated for patients, ensuring their rights and needs are met.
- Proficient in analyzing healthcare and social data, identifying trends, and contributing to evidence-based decision-making.
- Excellent interpersonal and communication skills to liaise effectively with healthcare professionals, clients, and stakeholders.
- Collaborated with vulnerable and diverse communities to facilitate their reconnection with healthcare and social services.
- Contributed to strategies for enhancing the quality and efficiency of healthcare services.
Pacific Equity Support ( Internship)
The Cause Collective
Auckland , New Zealand
12.2022 - 03.2023
- Delivered clerical support by handling a range of routine and special requirements
- Assigned the responsibility of compiling an extensive report on the navigator role, involving the analysis of quantitative data. The objective is to create a comprehensive document for presentation to senior management and government organizations.
- Provided solutions to procedure problems and provided effective advice in time sensitive situations.
- Supported different departments with social data and report writing.
Tenancy Coordinator ( Team Lead)
Strive Community Trust
Auckland , New Zealand
01.2017 - 07.2019
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Tasked with managing high risk cases
- Collaborated with social workers internal and external stakeholders to provide positive outcomes for our families
- Tasked with completing quarterly reports for government organizations
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Upheld indigenous frameworks with in the work place and implementing these principals in our practice
Centralized Housing Unit Operator
Ministry of Social Development
Auckland , New Zealand
06.2015 - 08.2017
- Tasked with supporting vulnerable families who were on the Social housing register and ensuring their application reflected their current circumstances
- Supporting vulnerable families to find emergency housing and providing case management support
- processing applications for support assistance
- Dealt with high needs, high risks clients and using my skills to de escalate situations.
- Provided reports to management
Case Manager
Ministry of Social Development
Auckland , New Zealand
01.2012 - 07.2014
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided referrals to appropriate social service providers
- Monitored client progress through regular follow-up contacts.
- Assisted with applications for government benefits such as benefits or hardship applications
Education
Bachelor of Arts - Social Policy
Massey University
Auckland, New Zealand 06-2023
High School Diploma -
McAuley High School
Auckland, New Zealand 11-2008
Bachelor of Arts - Politics And Pacific Studies
Auckland University
Auckland, New Zealand Skills
- Data Analysis
- Knowledge of Community Services and Programs
- Building Rapport and Credibility
- Explaining Policy and Procedures
- Problem solving
- Effective communication
- Conflict Resolution
- Advocacy
Languages
Samoan
Professional
English
Professional
References
References available upon request.
Timeline
Healthcare Advisor & Assistant
Te iti Pounamu Hauora
03.2023 - 09.2024
Pacific Equity Support ( Internship)
The Cause Collective
12.2022 - 03.2023
Founder and Director
Vetelino Siva Samoa
01.2021 - Current
Tenancy Coordinator ( Team Lead)
Strive Community Trust
01.2017 - 07.2019
Centralized Housing Unit Operator
Ministry of Social Development
06.2015 - 08.2017
Case Manager
Ministry of Social Development
01.2012 - 07.2014
Bachelor of Arts - Social Policy
Massey University
High School Diploma -
McAuley High School
Bachelor of Arts - Politics And Pacific Studies
Auckland University
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