Vanessa Wetters
Southern River,WA
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Atlas - Access To Leisure And Sport
05.2009 - 05.2013
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
Pharmacy Assistant
Northgate Neighborhood Chemist
08.2007 - 06.2009
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Office Administration
Shire Of Morawa
10.2004 - 07.2006
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
Auction Coordinator
Pickles Auctions
05.2004 - 10.2004
- Maintained current customer base and increased new interest through community outreach, networking and cold-calling.
- Oversaw planning of exhibitions, auctions and related auction activities.
- Developed contracts outlining terms of consigner agreement and kept comprehensive files on each consignor's merchandise.
- Provided potential buyers and sellers with comprehensive information on auction house, services and policies and procedures.
Receptionist
Tim Davies Landscaping
07.2002 - 05.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Inside Outside Clerk
Chalmers And Partners
12.2001 - 07.2002
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Provided meeting support by taking minutes and dictations.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
High School Diploma -
St Hildas Anglican School For Girls
Mosman Park, WA2001
Skills
- Family Communication
- Home Healthcare Services
- Relationship Building
- Independent Living Support
- Progress Documentation
- Disability Services
- Client Needs Assessment
Timeline
Disability Support Worker
Atlas - Access To Leisure And Sport
05.2009 - 05.2013
Pharmacy Assistant
Northgate Neighborhood Chemist
08.2007 - 06.2009
Office Administration
Shire Of Morawa
10.2004 - 07.2006
Auction Coordinator
Pickles Auctions
05.2004 - 10.2004
Receptionist
Tim Davies Landscaping
07.2002 - 05.2004
Inside Outside Clerk
Chalmers And Partners
12.2001 - 07.2002
High School Diploma -
St Hildas Anglican School For Girls
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