Vanessa Wieske
Yanchep
Summary
With experience working as a Community Support Worker and as Administration and Education Assistant, I have a clear understanding of safety, leadership and working to specific deadlines to meet KPI objectives. I am now seeking a new challenging role within the mining industry, where I can embrace new skills, gain a long-term career and grow within the company.
Overview
2
2
years of professional experience
Work History
Community Support Worker
Amana Living
06.2023 - Current
- Responsible for providing personal care and companionship to clients in their homes and care facilities, maintaining the highest level of patient confidentiality, privacy and dignity as well as showing empathy towards clients and their relatives.
- Communicating effectively while liaising closely with clients, undertaking care plan selection meetings, reviewing client paperwork and assisting clients and their families.
- Maintaining correct patient records, daily journaling, ensuring everything is correct, organised and easily accessible for audit purposes.
- Using the correct manual handling techniques and P.P.E when manually unloading vehicles or assisting clients with more limited mobility.
- Foster transparent communication with residents and families, maintain effective teamwork with colleagues and healthcare professionals, utilize 2-way communication devices efficiently, and meticulously record all vital information in resident records.
- Cultivate active listening skills for better understanding of residents' needs, demonstrate empathy and patience in interactions with older adults, communicate clearly using plain language and offer emotional support to both residents and their families
- Perform daily prestart inspections ensuring vehicles are in good working order, checking fluids, mirrors, brakes and fuel levels • Adhering to all company safety policies and procedures including correct lifting techniques, operating vehiclesto manufacturer’s specifications, maintaining excellent housekeeping standards within the work area, signing onto JHA’s and SOP’s and reporting any hazards immediately
Education and Administration Assistant
Australian Christian College
10.2022 - 06.2023
- Providing guidance and support to both children and parent/guardians, ensuring the correct educational techniques and assistance are carried out for high school students.
- Foster effective communication by establishing clear and open lines with students, parents and colleagues, maintaining regular and efficient contact with staff and educators, utilizing communication tools effectively, and ensuring the achievement of school curriculum KPI’s for all students.
- Cultivate effective communication by developing strong active listening skills, practicing empathy and patience with diverse students, using clear and simple language for comprehension, and fostering positive relationships with parents, educators, and students.
- Worked closely with the educators to develop and implement the curriculum scope to raise the standard of student’s social, literacy and numeracy skills whilst addressing the emotional, physical and academic needs of all students.
- Maintain an organized and well-maintained workspace with readily available administrative and educational materials, while adhering to proper storage and organization procedures to optimize daily tasks
Education
Diploma of Community Services (Case Management) -
Australian College of Applied Psychology
Melbourne02-2017
Skills
Manual C Class Driver's License
Police Clearance
Senior First Aid
Fully vaccinated against Covid-19
Accomplishments
Pharmacy Technician -
Albany Amcal Pharmacy Aug 2007 - Jan 2010
Bentley Centre Guardian Phramacy Feb 2010 - Jan 2011
Timeline
Community Support Worker
Amana Living
06.2023 - Current
Education and Administration Assistant
Australian Christian College
10.2022 - 06.2023
Diploma of Community Services (Case Management) -
Australian College of Applied Psychology
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