Vanessa Yang
Summary
With significant experience working in both Brisbane and in Taiwan. Friendly individual with confidence and a welcoming attitude when dealing with customers, ability to coordinate activities, and has additional competency in dealing with practical problems Skilled at learning product lines, determining customer needs and maintaining.
Highly skilled and detail-oriented professional with extensive experience in managing trust accounts and processing payroll for diverse organizations. Proficient in ensuring accurate and timely processing of payroll.
Expertise in managing trust funds, balancing accounts, and reconciling discrepancies to ensure transparency and integrity in financial operations. Adept at working with accounting software and maintaining confidentiality with sensitive financial information. Strong problem-solving abilities and a proven track record of delivering efficient,
She has the ability to organize and manage requirements so that successful outcomes and immediate impact are assured; she is able to prioritize work to ensure that tasks are completed with a high standard of quality, and comply with strict time frames and to deadlines
Overview
12
12
years of professional experience
1
1
Certification
Work History
Accounting / Trust Account Administrator
Realty Services
07.2021 - Current
- Perform daily trust account bank reconciliations
- Process all EFT, trust cheque and bank cheque requests
- Processing Payroll
- Client Administration & Trust Accounting - Managing Administration tasks, Processing owner and creditor payments, Managing Trust Accountant enquiries, Rental Trust, Mid/End of month processing
- Processing accounts payable, including entering invoices and preparing payments
- Completing billing according to billing cycles
Accounting / Property Manager
Utopia Management
04.2020 - 07.2021
- Manage maintenance requests timely & efficiently
- Take action against tenants in arrears and issuing breach notices appropriately
- Prepare tenant sign-ups and lease renewals
- Lodging bonds and refund of bonds
- Advertising and leasing properties
- Daily manage and reconcile relevant bank trust accounts
- Preparation of end of month reports
- Paying creditor/ owner bills
Administrator/ Student Support Officer
YODO International Travel and Education
02.2017 - 10.2018
- General data entry and filing
- Enrolling students into online courses via phone and email
- Basic Reception duties including answering and directing incoming calls
- Planned and delivered classes to students according to the educational needs, school curriculum and guidelines
- Business development & client relationship management of privately contracted school services
Mortgage Broker Assistant
Easyhome Mortgage
04.2014 - 04.2016
- Administration support to the team of Mortgage Brokers
- Client contact, face to face and over the phone
- Preparation, lodgement and follow up of client applications
- Management of clients files
- Assisting the Brokers in client file preparation
- Completion of client tasks
- Actioning of emails, phone messages and internal memos
- General office duties
Administrator/ Graphic Designer Assistant
TEVASA
03.2014 - 03.2013
- Excellent time management and organizational skills
- Design logos, business cards and wedding cards
- Meet & Greet Clients
- Advertising
- Processing paperwork
- Data entry
- Banking
Reception/Customer Service
Synnex
08.2012 - 05.2011
- Timely and accurate deliveries to online customers and stockists
- Excellent Administration Skills
- Cash Handling
- Prompt response to emails, mail and faxes
- Providing a high level of customer service
- Ability to communicate effectively with customers and warehouse
- Making Reservations for Customers
- Arranging/Organizing transport as required
- Computer Skills
Skills
- Quality and attention to detail
- Team collaboration
- Ability to manage multiple accounts
- Willingness to learn
- Problems solving
- Time management skills
- Organizational skills
- Decision-making
- Discretion and confidentiality
- Effective communication
- Reliability
- Bank reconciliation
- Payroll processing
Certification
- Certificate of Registration or Real Estate Licence
- QLD drivers license
- Certificate IV in Finance and Mortgage Broking
- Diploma in Finance and Mortgage Broking
COMPUTER SKILLS
- MYOB
- Windows/Mac
- Found U
- Word
- Excel
- PowerPoint
- Outlook
- Adobe CS6
- Property Tree/Property Me
Languages
English
Mandarin
References
Jade Xie
Director, Easyhome Mortgage
0421-553-106
jadexie@easyhomemortgage.com.au
Kenny Ma
Director,United Fortune Financial Group
0433-699-020
kenny@uffinance.com.au
Timeline
Accounting / Trust Account Administrator
Realty Services
07.2021 - Current
Accounting / Property Manager
Utopia Management
04.2020 - 07.2021
Administrator/ Student Support Officer
YODO International Travel and Education
02.2017 - 10.2018
Mortgage Broker Assistant
Easyhome Mortgage
04.2014 - 04.2016
Administrator/ Graphic Designer Assistant
TEVASA
03.2014 - 03.2013
Reception/Customer Service
Synnex
08.2012 - 05.2011
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