Vanessa Zheng
Cremorne,NSW
Summary
Highly committed and enthusiastic student with excellent communication abilities. Able to work well under pressure, and adapt to work environment and systems easily. Eager and self-motivated attitude as well as high standards for oneself. Highly focused, motivated and efficient team member with a strong work ethic. Experience in a customer- oriented environment and POS and highly interested in pursing experience in administrator positions in medical settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Mixer/Team Member
Fishbowl
11.2023 - Current
- Highly valuable experience in a food production line, developing effective and proficient communication skills to satisfy customer requests.
- Experience using Square POS system and customer service.
- Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
- Reduced waste by optimizing ingredient measurements and maintaining accurate records.
- Increased overall sales by upselling menu items.
Team Member
Grill'd
11.2023 - 11.2023
- Experience working as an all rounder in a busy and fast-paced restaurant setting including: dressing burgers, fry station, waitressing, order-taking, and food prep
- Experience in teamwork and further developed communication abilities.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Crew Member
McDonalds
12.2021 - 12.2022
- Valuable experience in a very fast paced environment developed customer service abilities and high understanding of core store values and cultivated the skills to work on a team and function the POS system
- Experience with different food stations, as well as establishing knowledge of restaurant functions and system
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked with food handling, food packaging, and serving.
- Experience in training new trainees, and therefore further enhancing communication abilities
Cafe Staff
I.lovebutter
07.2022 - 11.2022
- Worked in a busy cafe as order-taker (FOH) and food handler, whilst further developing customer service skills, occasionally assisting as kitchen hand
- Experience in food safety, food handling, and learnt to maintain a clean and tidy work area at all times
- Developed ability to use expresso machine and good understanding of coffee order terms.
Education
Bachelor of Science/Bachelor of Arts - Neuroscience
University of New South Wales
Sydney, NSW02.2027
High School Diploma -
Mosman High School
2023
Carlingford High School
2021
Skills
- Equipment operation, chemical handling, safety procedures
- Computer literary and Microsoft Office Suite
- Highly observant of details and tasks at hand
- Proficient time management and problem solving abilities
- Strong work ethic and commitment toward any given task
- Developed organization and time management abilities
- Highly effective verbal communication and active listening skills and highly understanding of customer requests
- Able to understand and use POS system and handle cash and EFTPOS system effectively
- Very adaptive of work environment and system
- Confident in working independently and as a member of a team
- Able to work well under immense pressure and in fast paced environments
Accomplishments
- Monday - Friday: 9am - 5pm
- Saturday - Sunday: 9am - 5pm
Timeline
Mixer/Team Member
Fishbowl
11.2023 - Current
Team Member
Grill'd
11.2023 - 11.2023
Cafe Staff
I.lovebutter
07.2022 - 11.2022
Crew Member
McDonalds
12.2021 - 12.2022
Bachelor of Science/Bachelor of Arts - Neuroscience
University of New South Wales
High School Diploma -
Mosman High School
Carlingford High School
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