Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vanessa Zheng

Cremorne,NSW

Summary

Highly committed and enthusiastic student with excellent communication abilities. Able to work well under pressure, and adapt to work environment and systems easily. Eager and self-motivated attitude as well as high standards for oneself. Highly focused, motivated and efficient team member with a strong work ethic. Experience in a customer- oriented environment and POS and highly interested in pursing experience in administrator positions in medical settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Mixer/Team Member

Fishbowl
11.2023 - Current
  • Highly valuable experience in a food production line, developing effective and proficient communication skills to satisfy customer requests.
  • Experience using Square POS system and customer service.
  • Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
  • Reduced waste by optimizing ingredient measurements and maintaining accurate records.
  • Increased overall sales by upselling menu items.

Team Member

Grill'd
11.2023 - 11.2023
  • Experience working as an all rounder in a busy and fast-paced restaurant setting including: dressing burgers, fry station, waitressing, order-taking, and food prep
  • Experience in teamwork and further developed communication abilities.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.

Crew Member

McDonalds
12.2021 - 12.2022
  • Valuable experience in a very fast paced environment developed customer service abilities and high understanding of core store values and cultivated the skills to work on a team and function the POS system
  • Experience with different food stations, as well as establishing knowledge of restaurant functions and system
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked with food handling, food packaging, and serving.
  • Experience in training new trainees, and therefore further enhancing communication abilities

Cafe Staff

I.lovebutter
07.2022 - 11.2022
  • Worked in a busy cafe as order-taker (FOH) and food handler, whilst further developing customer service skills, occasionally assisting as kitchen hand
  • Experience in food safety, food handling, and learnt to maintain a clean and tidy work area at all times
  • Developed ability to use expresso machine and good understanding of coffee order terms.

Education

Bachelor of Science/Bachelor of Arts - Neuroscience

University of New South Wales
Sydney, NSW
02.2027

High School Diploma -

Mosman High School
2023

Carlingford High School
2021

Skills

  • Equipment operation, chemical handling, safety procedures
  • Computer literary and Microsoft Office Suite
  • Highly observant of details and tasks at hand
  • Proficient time management and problem solving abilities
  • Strong work ethic and commitment toward any given task
  • Developed organization and time management abilities
  • Highly effective verbal communication and active listening skills and highly understanding of customer requests
  • Able to understand and use POS system and handle cash and EFTPOS system effectively
  • Very adaptive of work environment and system
  • Confident in working independently and as a member of a team
  • Able to work well under immense pressure and in fast paced environments

Accomplishments

  • Monday - Friday: 9am - 5pm
  • Saturday - Sunday: 9am - 5pm

Timeline

Mixer/Team Member

Fishbowl
11.2023 - Current

Team Member

Grill'd
11.2023 - 11.2023

Cafe Staff

I.lovebutter
07.2022 - 11.2022

Crew Member

McDonalds
12.2021 - 12.2022

Bachelor of Science/Bachelor of Arts - Neuroscience

University of New South Wales

High School Diploma -

Mosman High School

Carlingford High School

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Vanessa Zheng