Vanga Spandana
Melbourne,VIC
Summary
Dynamic IT Analyst with a proven track record at Teleperformance, excelling in SQL query optimization and database troubleshooting. Adept at transforming raw data into impactful reports and interactive dashboards using Power BI. A collaborative team player, I thrive on enhancing system performance and delivering innovative solutions that drive success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr.Associate
Wipro
Hyderabad, Telagana
10.2020 - 08.2025
- Analyzed market trends to inform decision-making and improve service offerings.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Collaborated with team members to troubleshoot database issues.
- Maintained documentation for database processes and procedures.
- Collaborated with clients to identify needs and tailor solutions accordingly.
Software Engineer
TCS
Hyderabad, Telagana
09.2022 - 04.2025
- Designed and optimized SQL queries for data retrieval and analysis.
- Collaborated with teams to define database requirements and specifications.
- Developed interactive dashboards using Power BI for data visualization and analysis.
- Collaborated with business stakeholders to gather reporting requirements and insights.
- Transformed raw data into meaningful reports through data modeling techniques.
- Created spreadsheets in Excel for tracking purposes.
- Collaborated with cross-functional teams to gather requirements and design specifications.
- Developed interactive dashboards using Power BI for data visualization.
IT Analyst
Teleperformance
Hyderabad, Telagana
09.2016 - 04.2020
- Analyzed system performance and identified areas for improvement.
- Documented user requirements and translated them into technical specifications.
- Collaborated with team members to deliver projects within scheduled deadlines.
- Created detailed spreadsheets using Microsoft Excel to track financial data over time.
- Developed and maintained documentation for system processes and procedures.
- Analyzed project requirements and created test plans accordingly.
- Monitored system performance to ensure reliable operation of services.
Education
Bachelor of Engineering - Electrical, Electronics and Communications Engineering
Ellenki College of Engineering And Techonology
Hyderabad03-2016
Intermediate Certificate - M.P.C
New Generation Junior Collge
Siddipet03-2012
SSC - Secondary Education
St Johns High School
SiddipetSkills
- Power BI
- Data modeling techniques
- Database troubleshooting
- Microsoft Excel
- SQL query optimization
- Documentation
Certification
Power BI certification, skill course by Satish Dhawale — completed 7-hour training, May 2025
- Gained skills in Power BI dashboards, data visualization, and reporting
SQL certification, skill course by Satish Dhawale — completed 30-day training in May 2025
- Learned advanced SQL queries, data extraction, and database management
Timeline
Software Engineer
TCS
09.2022 - 04.2025
Sr.Associate
Wipro
10.2020 - 08.2025
IT Analyst
Teleperformance
09.2016 - 04.2020
Bachelor of Engineering - Electrical, Electronics and Communications Engineering
Ellenki College of Engineering And Techonology
Intermediate Certificate - M.P.C
New Generation Junior Collge
SSC - Secondary Education
St Johns High School
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