Configured and maintained databases, ensuring data integrity and security.
Monitored system performance and optimized accordingly.
Developed procedures for routine maintenance activities such as backups, upgrades.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Designed, configured and tested computer hardware and operating system software.
Increased system security and performance with proactive changes.
Configured, monitored and maintained email applications or virus protection software.
Coordinated with vendors and company personnel to facilitate purchases.
Tested site functionality on multiple browsers and devices.
Developed website content, including text, graphics, audio, video and animation.
Produced daily, weekly, and monthly reports.
Analyzed large datasets to identify trends, risks, and opportunities for improvement.
Software Engineer
Sepehr Net Iranian
Iran, Tehran
08.2012 - 10.2021
Business Analyst
Conducted market research to identify potential opportunities for new product development.
Analyzed customer data to determine trends in purchasing behavior.
Developed financial models and forecasts to support business decisions.
Collaborated with stakeholders across departments to define requirements for new projects.
Drafted functional specifications documents outlining project scope, objectives and deliverables.
Created detailed process flows and user stories to document system requirements and design solutions.
Conducted interviews with subject matter experts to gather information on existing systems and procedures.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Gathered feedback from end users regarding usability issues related to applications or systems.
Developed reports using SQL queries to track progress against key performance indicators.
Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Evaluated business processes for improvement opportunities through automation or streamlining.
Translated user needs into actionable items that could be addressed by IT teams.
Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Recommended improvements to existing or proposed systems to enhance solution functionality.
Developed reports or created dashboards, providing financial-related information to make informed business decisions.
Data Analyst
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Developed dashboards with Tableau to monitor key performance indicators.
Gathered requirements from stakeholders to design data models and reports.
Leveraged SQL queries to extract, transform and load data into databases.
Translated raw data into meaningful information using statistical techniques.
Designed automated ETL processes for efficient data extraction, transformation and loading in order to improve accuracy and reliability of reporting systems.
Collaborated with stakeholders across the organization to understand their needs from a data perspective.
Maintained documentation of all the processes related to Data Analysis.
Generated reports and obtained data to develop analytics on key performance and operational metrics.
Worked with internal teams to understand business needs and changing strategies.
Collected, tracked and reviewed data to evaluate business and market trends.
Maintained or updated business intelligence tools, databases or dashboards.
Generated standard or custom reports summarizing business, financial or economic data.
Collected, tracked and evaluated current business and market trend data.
Collected business intelligence data from industry reports, public information or purchased sources.
website administrator
Developed website content, including text, graphics, audio, video and animation.
Monitored web traffic using analytics tools.
Tested site functionality on multiple browsers and devices.
Created and maintained user accounts in a secure environment.
Collaborated with designers to create visually appealing layouts for websites.
Updated website content regularly according to established standards.
Evaluated software functionality and made adjustments when necessary.
SQL
Created database objects like tables, views, indexes and synonyms
Designed complex reports using SQL Server Reporting Services.
Implemented data migration from legacy systems to new databases.
Integrated multiple data sources into one unified view using views or joins in SQL queries.
Excel
Explained techniques for importing data from external sources into an Excel worksheet.
generated reports from excel by using its various features and functions.
Software Maintenance
Pardis tejarat Persia
Iran , Tehran
11.2010 - 02.2012
Conducted market research to identify customer needs and preferences.
Developed website content, including text, graphics, audio, video and animation.
Tested site functionality on multiple browsers and devices.
Created and maintained user accounts in a secure environment.
Managed domain name registrations, hosting plans, email accounts and DNS records.
Maintained software applications such as Content Management Systems and eCommerce platforms.
Diagnosed technical problems related to websites or servers.
Collaborated with designers to create visually appealing layouts for websites.
Updated website content regularly according to established standards.
Analyzed user feedback to identify areas needing improvement on the website.
Evaluated software functionality and made adjustments when necessary.
Education
Master of Science - Master of Business Administration`(MBA)
Tehran Business School
IRAN
11-2023
Bachelor of Science - Computer Engineering (software)
NorthTehran Branch of Azad University
IRAN
08.2010
Associate of Science - Computer (hardware)
SHOMAL UNIVERSITY
IRAN
06.2007
Skills
System Administration
Dashboard Creation
Requirements Documentation
Testing and Debugging
Team Collaboration
Business Intelligence
MySQL
Data Extraction
Project Coordination
Microsoft Tools
Client Requirements
Hardware and Software Installation
Data Analysis
Requirements Gathering
Technical Reporting
Requirements Gathering
Operational Reporting
Data Mining
CRM Systems
BI Tools Expertise
Consulting
Team Supervision
Coaching
Leading Team Meetings
Problem-Solving
Call Center Operations
Sales Expertise
Client Support
Teamwork and Collaboration
Program Planning
Event Scheduling
Affiliations
sporting
playing piano
playing percussion
reading book
traveling
animal lover
studing
Timeline
Software and System Maintenance
Pars Jam Control
01.2022 - Current
Software Engineer
Sepehr Net Iranian
08.2012 - 10.2021
Software Maintenance
Pardis tejarat Persia
11.2010 - 02.2012
Master of Science - Master of Business Administration`(MBA)
Tehran Business School
Bachelor of Science - Computer Engineering (software)