Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Van Jasper Gaylan

Melbourne,VIC

Summary

Dynamic Service Engineer with a proven track record and a resourceful professional in installation, maintenance, and repair, with a knack for completing tasks efficiently and productively. Specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Service Technician

Tasman Machinery Pty Australia
Melbourne, VIC
04.2024 - Current
  • Installed new equipment, wiring and machinery in customer site.
  • Adjusted, connected, or disconnected wiring, to complete repairs and installations.
  • Collaborated with team members to complete machine repair efficiently and effectively.
  • Diagnosed problems and determined solutions from supplied equipment.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Calibrated instruments/sensors to maintain accuracy within specified tolerances.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Followed safety guidelines and wore protective gear when servicing machines at customer site
  • Reconditioned and repaired machine systems and components to return to operation.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Performed onsite repair of equipment
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Worked effectively in team environments to make the workplace more productive.

Service Engineer

Tasman Machinery NZ
Auckland, Auckland
04.2016 - 04.2024
  • Diagnosed problems and determined solutions for various customer issues.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Resolved software-related issues by troubleshooting programs and applications.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Installed new systems according to manufacturer specifications.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Reconditioned and repaired machine systems and components to return to operation.
  • Followed all safety protocols while performing work
  • Provided technical support to customers over the phone and in person.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Maintained certifications and completed training as required in field of work
  • Prepared job assignment reports and forms for accountability and traceability.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Performed onsite repair of equipment at customer locations.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Conducted service appointments to diagnose and fix problems.
  • Provided training on the safe usage of equipment when needed.
  • Developed preventive maintenance procedures and schedules.
  • Installed new components or replaced defective parts to restore functionality.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.

Service Technician/Service Manager

Gaylan Technologies Equipment and supplies
Pasig, Metro Manila
04.1994 - 12.2015
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Trained new team members on machine servicing and repair.
  • Collaborated with team members to increase service team productivity and customer satisfaction.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Diagnosed problems and determined solutions for various customer issues.
  • Handled yearly and preventive maintenance to keep machinery in good working condition.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Reconditioned and repaired machine systems and components to return to operation.
  • Provided technical support to customers over the phone and in person.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Prepared job assignment reports and forms for accountability and traceability.

Education

Certificate - Small Business And Project Management

Te Wananga O Aotearoa
Auckland, New Zealand
12-2020

Associate of Applied Science - Instrumentation And Control Technology Engineering

Rizal Technological University
Mandaluyong, Philippines
04-2008

Some College (No Degree) - Vocational-Technical Education

Meralco Foundation Institute
Pasig, Philippines

Skills

  • Equipment maintenance
  • Preventive maintenance
  • Troubleshooting techniques
  • Technical support
  • Electrical circuit testing
  • System installation
  • CNC Programming
  • Machine operating and setup
  • Machine repair and alignment/calibration

Certification

  • ENERGY SAFE VICTORIA - Restricted Electrical Worker’s License / Electrical Appliances Class 2 (05/22/2024 - 05/22/2029)
  • WORK SAFE VICTORIA - LICENSE TO PERFORM HIGH RISK WORK / LF (05/21/2024 - 05/20/2029)
  • New Zealand Electrical Workers Registration Board - passed competency for Electrical Registration / Electrical Service Technician (Aug 24, 2018, to August 2024)
  • Certification of Achievement - Certification Course Stratasys 3D Printer Maintenance and Repair Course for CSE (July 22, 2026)
  • Certification of Completion - Haas Maintenance & Repair Certification Course for ASIA Region (July 26 2013)

Timeline

Service Technician

Tasman Machinery Pty Australia
04.2024 - Current

Service Engineer

Tasman Machinery NZ
04.2016 - 04.2024

Service Technician/Service Manager

Gaylan Technologies Equipment and supplies
04.1994 - 12.2015

Certificate - Small Business And Project Management

Te Wananga O Aotearoa

Associate of Applied Science - Instrumentation And Control Technology Engineering

Rizal Technological University

Some College (No Degree) - Vocational-Technical Education

Meralco Foundation Institute

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Van Jasper Gaylan