Summary
Overview
Work History
Education
Skills
Certification
Timeline
ACTIVITIES
Generic

Vanna Nou

Highton

Summary

Dedicated and dependable team player with over three years of experience in customer service, consistently delivering exceptional customer experiences while fostering a positive work environment. Strong commitment to maintaining cleanliness and organization to ensure operational efficiency and customer satisfaction. Recognized for leadership potential, having been offered a managerial position in a previous role, demonstrating the ability to inspire and guide team members toward achieving common goals. Eager to leverage skills and experience to contribute effectively in a dynamic work setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
09.2022 - Current
  • Trained staff on equipment use, ensuring compliance with health regulations and safety protocols.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trusted with opening and closing procedures, managing stocktake, and independently running shifts.

Crew Member

TIME 2 TASTE
10.2021 - 02.2022
  • Worked well with teammates and accepted coaching from management team.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Operated register to process payments and collect cash payment for order totals.

Crew Member

MCDONALD'S
03.2021 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Clonard College
Geelong, VIC
12-2024

Skills

  • Customer service
  • Time management
  • Reliability and punctuality
  • Customer satisfaction focus
  • POS system operation
  • Interpersonal communication
  • Teamwork and collaboration
  • Problem-solving

Certification

Drivers Licence


RSA Licence

Timeline

Sandwich Artist

Subway
09.2022 - Current

Crew Member

TIME 2 TASTE
10.2021 - 02.2022

Crew Member

MCDONALD'S
03.2021 - 07.2021

High School Diploma -

Clonard College

ACTIVITIES

Hobbies include playing instruments, such as guitar and bass, and also reading. 

Currently in the works of redoing family members garden. 

Vanna Nou