Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Vannessa Toki

Darwin,NT

Summary

In my career I have demonstrated that I am motivated, hard-working, honest and reliable which has allowed me to excel in my current position. A common sense approach to most matters means I am able to utilise sensible problem-solving skills when dealing with complex tasks and strict work deadlines. I enjoy & thrive in a fast-paced environment. Additionally, my supervisory and leadership experience has allowed me to effectively delegate work to other employees ensuring all tasks are undertaken in a timely manner if needed. I have effectual communication skills and I am confident dealing with a wide range of people including my employer, colleagues and the general public in a variety of situations. I also have excellent time management skills, a keen eye for detail and highly effective conflict resolution skills which have all proven invaluable in my current role. Throughout my work history, both in Australia and in New Zealand I have gained a diverse range of abilities and developed an excellent work ethic. My confidence and maturity are attributes that allow me to work well independently, while my good nature and patience permit me to excel in a team environment. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Administration

NAAJA Throughcare
05.2023 - Current
  • All administration duties in busy office
  • Raising purchase orders
  • General reception duties
  • Support management team
  • Manage fleet
  • Petty cash/ client broke age
  • Stakeholder reporting

Operations Administrator/ Branch Supervisor/ Manager

JT Carter Plumbers
12.2018 - 04.2023
  • Identifying and reconciling variances between supplier invoices and purchase orders
  • Quoting & Estimating
  • Negotiated with distributors to find quality products and best prices.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Raising customer AR invoices
  • Raising and generating internal job numbers
  • Represented company to vendors, municipal customers and other external stakeholders
  • Evaluated current operational practices and suggested improvement strategies.
  • Managed internal operational standards and productivity targets.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

Head Office Administrator

Traffic Management NZ Ltd
04.2013 - 01.2018
  • All bookkeeping utilising MYOB software, Microsoft suite programs, Debtors & Creditors
  • Customer & supplier inquires
  • All data entries
  • Stock ordering
  • Liaising with suppliers, customer service/POS, general sales and merchandising
  • Reception for head office
  • Telephone inquires
  • Administration for Training division – all course bookings for students & trainers NZ wide.

Office Manager/PA

RMD Electrical Services
01.2011 - 02.2013
  • Supervise and coordinate day-to-day business operations in the absence of the Manager
  • Coordinate staff and delegate workloads to ensure all tasks are undertaken in a timely manner
  • All bookkeeping utilising MYOB software & Microsoft Suite programs, BAS, PAYG, Debtors and Creditors; Payroll
  • Liaising with suppliers, customer service/POS, general sales and merchandising.

Shipping Clerk

Wallace Corporation Ltd
02.2002 - 12.2010
  • Dealt with all aspects of export shipping of our Renderable Products
  • Liaised with NZ Customs; NZFSA – New Zealand Food and Safety Authority, Kiwi Rail, shipping companies and all other export buyers
  • Coordinating Reception Centre and 3 staff
  • Responsible for all data entry
  • Coordinating container movements
  • Coordinating truck drivers for collections and pickups of livestock
  • All associated bookkeeping
  • Occupational Health and Safety Representative.

Skills

  • Extensive Supervisory and Leadership
  • Organisational and Planning Experience
  • Excellent Time Management skills
  • Quoting & Estimating
  • Excellent Customer Service/POS
  • Stock Control/Merchandising
  • Bookkeeping MYOB & Xero
  • Customer Contact
  • Procedures Scheduling
  • Control of Expenses
  • Administrative Office Operations
  • Customer Service
  • Time Management
  • Operations Management
  • Budgeting and Forecasting
  • Staff Training and Development
  • Process Improvement
  • Team Leadership
  • Project Management

Certification

Current C-class NT Drivers Licence & full NZ Drivers License

Working with Children card (NT)

RSA (NT)

Fire warden/Chief Fire warden (NT)

Timeline

Senior Administration

NAAJA Throughcare
05.2023 - Current

Operations Administrator/ Branch Supervisor/ Manager

JT Carter Plumbers
12.2018 - 04.2023

Head Office Administrator

Traffic Management NZ Ltd
04.2013 - 01.2018

Office Manager/PA

RMD Electrical Services
01.2011 - 02.2013

Shipping Clerk

Wallace Corporation Ltd
02.2002 - 12.2010
Vannessa Toki