Vanshh Sharma
Sydney,NSW
Summary
Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems. Specialized on expert support of IT system and application rollouts, from planning through day-to-day management. Consistently sought to advise executives on product use based on knowledge and expertise in strategic planning. Successful track record leading implementation processes, roadmapping and risk assessment.
Overview
2
2
years of professional experience
Work History
Technical Specialist (Student Intern)
Air India
06.2022 - 08.2022
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Trained users on desktops, laptops and mobile devices.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.
- Installed system updates to address vulnerabilities and reduce security issues.
Academic Assistant
Maharshi Dayanand University
06.2021 - 07.2021
- Worked with the Physics (Head of Department.) to optimize learning plans based on student test grades and evaluations.
- Began a joint study on visual aids and built prototypes.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Cloud Computing Intern
IBM India
05.2020 - 07.2020
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions.
- Generated reports to track performance and analyze trends.
Education
Bachelor of Advanced Computing - Computational Data Science
University of Sydney
Sydney, NSW06.2027
High School Diploma -
Delhi Public School Ghaziabad
New Delhi, India05.2023
Skills
- Verbal and Written Communication
- Attention to Detail
- Brand Management
- Configuration and Management
- Managing Routines
- Issue and Conflict Resolution
- Managing Appointments
Timeline
Technical Specialist (Student Intern)
Air India
06.2022 - 08.2022
Academic Assistant
Maharshi Dayanand University
06.2021 - 07.2021
Cloud Computing Intern
IBM India
05.2020 - 07.2020
Bachelor of Advanced Computing - Computational Data Science
University of Sydney
High School Diploma -
Delhi Public School Ghaziabad
Similar Profiles
SANDIP KUMAR YADAVSANDIP KUMAR YADAV
Store Associate at AIR INDIAStore Associate at AIR INDIA
BARLEEN KAURBARLEEN KAUR
Cabin Senior at Air IndiaCabin Senior at Air India
Pooja SharmaPooja Sharma
Revenue Retention Controller at AIR INDIARevenue Retention Controller at AIR INDIA