Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatcher
CENTRAL CLEANING
FOOTSCRAY, VICTORIA
12.2023 - Current
Tracked vehicles using GPS technology and provided real-time status updates as needed.
Resolved customer complaints related to service issues or delays.
Assigned drivers to appropriate routes based on customer needs.
Provided timely updates to customers regarding their orders or requests.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Nurse
Good will hospital and nursing home.
Jalandhar, Punjab
01.2021 - 10.2022
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Assisted physicians with examinations and patient scans during diagnostic processes.
Assisted physician with examinations, tests and procedures.
Answered patient and family questions to educate on optimal treatment procedures.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Monitored and managed various treatment and care interventions.
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Education
CERTIFICATE III - INDIVIDUAL SUPPORT
SUPREME EDUCATION & TRAINING PTY LTD
Melbourne, VIC
07-2023
Bachelor of Science - Nurse
Amar Professional Coloolege of Nursing
Zirakpur
09.2019
Skills
Unit Administration
Wound Management
Medication and IV Administration
Nursing Consultation
Medical Procedure Preparation
Dispatch Coordination
Driver communication
Schedule Management
Route Navigation
Data Entry
Dispatching procedures
Updating logs
Delivery procedures
[Software] Proficiency
Accomplishments
Patient Education - Educated patients about medical procedure steps, recovery measures and medication instructions.
Physician Support - Consistently praised by physicians for efficient assistance in minor surgical procedures and patient handling.
Assessment - Executed full patient assessments, including NG and G tubes.
Created highly effective new program that significantly impacted efficiency and improved operations.
Languages
English
Native/ Bilingual
Certification
CERTIFICATION IN PROVIDE CARDIOPULMONARY RESUSCITATION.