VANSHIKA OBEROI
9 Willow Court Bellfield,VIC
Summary
Friendly, positive, and detail-oriented individual seeking an entry-level position in a fast-paced restaurant and cafes that allows for the application of customer service and food preparation skills. Skilled at making specialty coffee and tea drinks, contributing to a safe and welcoming cafe environment.
Overview
2
2
years of professional experience
Work History
Casual/Barista/Crew Member
Donut King
Fountain Gate & Stud Park, VIC
04.2024 - Current
- Greeted customers, took orders, and ensured a positive dining experience
- Prepared and cooked donuts and other menu items according to company recipes and standards
- Increased sales by implementing up-selling products and ensuring repeat customer visits
- Trained and mentored new employees, improving overall team performance and efficiency
- Maintained cleanliness and organization of the kitchen and dining areas, adhering to health and safety regulations
- Operated the cash register, handled transactions accurately, and balanced the till at the end of shifts
Barista/Cafe all-rounder
Crystal Car wash cafe
Brighton, VIC
06.2023 - 04.2024
- Prepare all kinds of coffees
- Experience in working in a fast-paced environment
- Prepare and sell coffee drinks by following prescribed recipes and preparation techniques
- Deliver exceptional food and services standards and product knowledge
- Assist with administration duties including customer queries, emails, and phone
- Trained and supervised other staff members on coffee-making techniques, including grinding and steaming
- Took orders for customers and handled payments
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment
Customer Service/Waitress
The Coffee Club
Glen Waverley, VIC
11.2022 - 06.2023
- Maintaining stock of food and drinks
- Setting tables
- Inventory Management
- Greeted guests in a friendly manner as they entered the cafe
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Maintained a clean and professional appearance and dining area for guest satisfaction
- Delivered excellent customer service and prompt food and beverage delivery
- Washed dishes and restocked the bar line for continued fast service capabilities
Education
Bachelor of Computer Application - Computer Application
Chitkara University
India06.2020
Master of Information Technology - Information Technology
APIC College
Melbourne, VictoriaSkills
- Good personal hygiene
- Good Listener
- Teamwork
- Strong verbal and written communicator
- Ability to work well under pressure
- Good Communication & Interpersonal skills
- Milk & latte Art
- Friendly Customer Service
- Upselling
- Payment Processing
- POS Systems
- Food Preparation
Availability
Available to work all day during weekdays as well as weekends.
Timeline
Casual/Barista/Crew Member
Donut King
04.2024 - Current
Barista/Cafe all-rounder
Crystal Car wash cafe
06.2023 - 04.2024
Customer Service/Waitress
The Coffee Club
11.2022 - 06.2023
Bachelor of Computer Application - Computer Application
Chitkara University
Master of Information Technology - Information Technology
APIC College
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