Vanshika Vanshika
Craigieburn,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Punjab Imports Craigieburn
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma In Hospitality - Cookery
Accumen Education
Flinders, VICSkills
- Multi-Line Phone Talent
- Microsoft Word
- Managing Multiple Tasks
- Stock Management
- Customer Relations
- Calm and Professional Under Pressure
Languages
Hindi , English and Punjabi
Full Professional
Timeline
Customer Service Representative
Punjab Imports Craigieburn
01.2023 - Current
Diploma In Hospitality - Cookery
Accumen Education
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